Swan/Club Level upgrade using points

anitad

Mouseketeer
Joined
Mar 29, 2000
Messages
148
How successful have you been with using points to upgrade to club level calling the Starwood Gold members line 5 days prior to arrival at the Swan? Is is possible to use point at check in to upgrade to club level? Have any of the guest rooms at the Swan been renovated? We were last there for spring break and our 3 rooms had not been renovated. Thanks for your input.
 
I am bumping this up as I too would like to know the answer to this for the Dolphin, I posted it on the S/D FAQ but did not get a firm answer from someone who has done it and what the 750 per day has actually gotten them - a room upgrade in type or view? Or really up to club level?
 
I don't know about the Swan, but we were able to get an upgrade to club level at the Dolphin over 4th of July using points, 750 per night- called Starwood 3 days before we left. Our original ressie was at the $129 Gov. rate. I felt this was a great use of the points- the room was just renovated and was great. We had stayed at the Dolphin several times before and a few of the rooms were in definate need of renovation, but you could never beat the price or location! I would think you could upgrade at the SWan, also.
 






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