SWA New Web Site - DISliking

[Shelly F - Ohio]

UGH.

I am not liking the new SWA web site. I can't seem to find when to go to look up how much credit I have left on a cancelled reservation. Use to be under the "travel tools" tab now I can seem to find it on the new sight.

Tried to call and was on hold for nearly 15 minutes.

Anyone else know where its located now?

TIA

 

[OrangeCountyCommuter]

I like it. They finally let me use airport abbreviations.

 

[DaretoDis]

UGH.

I am not liking the new SWA web site. I can't seem to find when to go to look up how much credit I have left on a cancelled reservation. Use to be under the "travel tools" tab now I can seem to find it on the new sight.

Tried to call and was on hold for nearly 15 minutes.

Anyone else know where its located now?

TIA

Click on Plan a Trip...

Click on Manage Reservations under Flight...

Click on Travel Funds...

 

[DaretoDis]

I like it. They finally let me use airport abbreviations.

I've always been able to use airport abbreviations.

 

[Shelly F - Ohio]

Thank you

I was about to post that I found it.

Here is the link for those who might need it

https://www.southwest.com/flight/lo...ml?clk=GSUBNAV-AIR-MNGRES&forceNewSession=yes


I've always been able to use airport abbreviations as well.

 

[Minnesota!]

I've always been able to use airport abbreviations.

me, too!

I like the new website...I have not played around enough on it yet, but I think it is visually appealing..

 

[disneygal55]

I used to click on Travel Tools to check when new flight dates were available...where do we check now??

 

[DebbieB]

I used to click on Travel Tools to check when new flight dates were available...where do we check now??

I saw this on another thread, you may want to bookmark it.

http://www.southwest.com/html/travel-tools/index.html?int=GSUBNAV-TOOLS-CAR-TOOLS

 

[disneygal55]

Thanks DebbieB!

 

[buzzrelly]

Click on Plan a Trip...

Click on Manage Reservations under Flight...

Click on Travel Funds...

I must be crazy, but I am still not seeing it????