SWA boarding at MCO

Originally posted by mousey
I bet if they made those preboarders go to the back of the plane, you wouldn't see as much abuse. I don't mean wheelchair or people who have trouble ambulating, I mean the extended families, baseball teams, etc....

;) Not only is that the best suggestion I have ever heard, but it also makes sense, since those pre-boarding with kids are allegedly doing so to get the kids in the seats and settled, going to the back would give them time, since when the planes start to board everyone grabs the front seats.

Can you imagine if airlines with reserved seating boarded from the front to the back, the plane would never get off the ground :p .
 
Just for fun, let me toss this one out ... I flew Ryanair for the first time last week, and out of Stansted, their busiest airport. The cost was $22 + tax each way, and I probably paid more than most of the people on the plane.

Ryanair has the same seating policy as SWA, but they don't use the ABC system, they number the boarding passes in order of checkin, and you are expected to line up in numeric order. (This allows people to arrive at checkin early, but linger at the duty-free and spend money.) They also limit their turnaround time even more than SWA, but they are too cheap to pay for the use of jetways; you walk out onto the runway to board, and board through both doors simultaneously. Luggage is SEVERELY limited; you get one carryon piece weighing up to 15 lbs., and one checked bag weighing up to 33 lbs. (you can check a heavier bag, up to 75#, but each add'l lb. will cost you $8. ... Yes, buying an extra ticket has been tried; no baggage allowance for one person's second seat.)

Lots of people in Europe grouse about Ryanair's terrible customer service, but they fly them anyway, b/c they really are dirt cheap (they often have "1 cent" sales, where you pay just a penny + the taxes to fly each way.) They are especially notorious for their baggage handling; if they don't get your bags on the plane at your originating airport, and they discover you are due to return in only a few days, then they will just not bother to send it on; it will be waiting when you get back! People who use them for business travel know they have to carry their equipment and check their clothes, just in case.

Interesting enough, though it was Easter weekend, and the plane was full of kids, there were no scenes about split-up families, and no other scenes at all. The reason is rather simple. UK and Ireland law (and it probably applies throughout the EU) is that in case of emergency, children 12 and under MUST be seated adjacent to an accompanying adult. This means that Ryanair preboards all children up to age 12, and they have chosen not to accept unaccompanied children at all. Kids and their parents boarded first, followed by anyone physically disabled, and then the main line was released. All kids are asked their ages at checkin, and the boarding passes for the family are a different colour if there are kids in the group. If you have a white pass, you don't get through the boarding gate ahead of the line; if you try it, they send you directly to the back of the line. It was flawless, and we were wheels-up in 10 minutes flat, and this was a 737, too. The FA's were not cheerful or peppy, but they got the job done.

SWA preboards the littlest kids only b/c US law says that kids 5 and older do not have to sit with an adult in the same party. It would seem to me that if kids 5 and older being separated is an issue for you, then the proper thing to do is to write to your Congressional representative to try to get the law changed. (I think it should be, personally, mostly b/c of equipment changes on airlines w/ assigned seating. Separated 6-8 yo's usually end up bothering other people.) This would not apply to kids flying as unaccompanied, since they are at least nominally supervised, and all sit together in the front rows.

BTW, wouldn't it be great if we had domestic "no-sales-tax" shopping in US airports? I think it would be a great idea; it would keep the airport taxes down, and give you something to do while you wait for your flight.
 
We are a family of 5 and personally I could not care less where I am sitting as long as I am on that plane heading to Disney. I really don't understand the obsession with getting an "A" pass. We ended up with "C" last year and sat close to each other in the back and maybe we boarded 10 mins later and got off the plane 10 mins later but we did get off the plane 22 hours earlier than driving would have been and at a great price.
 
SWA preboards the littlest kids only b/c US law says that kids 5 and older do not have to sit with an adult in the same party. It would seem to me that if kids 5 and older being separated is an issue for you, then the proper thing to do is to write to your Congressional representative to try to get the law changed. (I think it should be, personally, mostly b/c of equipment changes on airlines w/ assigned seating. Separated 6-8 yo's usually end up bothering other people.)

why get the law changed for the policies of one airline. Don't we have enough legislation?
If being separated is an issue, then I would be more inclined to suggest another airline with assigned seating.

I cannot imagine what a mess it would be trying to get people to line up in numerical order, they have a tough enough time listening to instructions about preboarding and reading their ABC cards. Even with airlines with assigned seating people have a difficult time figuring out that they don't belong in the group if their tickets says row 5 and they are boarding rows 19-27. :)
 

Ah, but Gail, w/ SWA, you can be assured that the ability to get seats together rests entirely in your own hands--get there early enough, and you will get the seats together (except on a connecting flight out of BWI, but that's another issue, LOL.)

The REAL problem with children being separated comes with cancellations and equipment changes on airlines that DO assign seats. Because they are not required by law to seat those children in a certain pattern, there is no notation on the seat assignment, so the computer reassigns them at random. If it were law that children that age had to be seated next to an adult in the same party, then the airlines would be forced to link the seat assignments, and the reassignment of those seats in multi-seat spots would move to the head of the priority in the program.

As to the numerical order thing, don't ask me how, but I saw it working at gate after gate. Maybe Europeans are just more polite about line tickets?
 
I know the reasoning behind "no assigned seats" is cost. That cost savings is passed on, therefore, I like it. However, as a parent it is a bit of an anxiety-producing experience. I know everyone says "just get there early." I can't help but worry that if "everyone" is saying it, then everyone must also be hearing it. Leading to EVERYONE getting there early and then my nerves sky-rocket over fear that my 6 year old (my middle princess) is going to have to sit between 2 people she doesn't know and cry for 3 hours. Don't get me wrong, as that scenario plays out in my head it is the 2 strangers who I am worried about. Who wants to sit next to a crying 6 year old? Which then leads me to another thought, wouldn't it just be better for me and my 3 kids to have pre-boarded? My youngest is just 4 years old, so we can still qualify, on the up-and-up, to pre-board.

All of this being said, allow me to tell you about our extended family trip last December. We were flying out of PVD on SWA on a friday afternoon. We got there 2 hours prior to departure time, and got A boarding passes. My sister's family arrived about an hour later. They got B's. Unfortunately, due to a security breech, the terminal got evaculated 15 minutes prior to our scheduled departure. While this chaos was unfolding another family mentioned to me that since I had a "little one" I was entitled to pre-board. I had no idea until then. My husband and brother-in-law had an epiphany, (right away I should have known it was trouble once my BIL was involved) they went up, spoke to the gate agents, and apparently got "permission" for our party to be a party of 10, rather than 2 parties of 5. We could all pre-board. I do not know if in PVD they would have been so open anyway, or if as a result of the craziness from the evaculation they were just trying to be extra nice. I felt horrible. I was able to convince the group to at least go to the end of the pre-board group. Now the kicker, the BIL books-it down the gateway in front of our family, gets on the plane and actually attempts to grab a group of seats in the front that will only accomodate his family. My sister intervened, and did not allow that to happen. Anyway, long story-short...a stricter interpretation of the policy wouldn't bother me.

Now my question, I will be heading to MCO from PVD on SWA in August without my husband, just me and the princesses. Will I be allowed to pre-board with my 4 year old AND my 2 other girls?

3PRINCESSMOM

p.s. My sister is traveling, too without the BIL.
 


Now my question, I will be heading to MCO from PVD on SWA in August without my husband, just me and the princesses. Will I be allowed to pre-board with my 4 year old AND my 2 other girls?

3PRINCESSMOM

p.s. My sister is traveling, too without the BIL. [/B]


YES, you will be able to board together.

pin
 
I do not feel comfortable bring separated from my family. That is why (if I can )I will fly air tran over SWA. On Air Tran you can book your seats 24 hours ahead of time. My concern is more of a safety issue. What happens if there is an emergency siduation on the flight? You need to take care of your children. I could not envision how terrible it would be to have to evacuate the plane and have parents and children try to find each other.
 
I know the pre-boarding is getting abused just about everywhere. There is another problem I have noticed with the A,B,and C lines though. People are arriving early and just setting their bags in the line then sitting down or going elsewhere instead of staying with their bags. I ran into this in MCO last month. My daughter and I went to sit down with our bags in line and several people said that they were in line there even though we were the only people literally in line. I wasn't in the mood to argue that since my daughter was ill but for security reasons I'm surprised they let that happen. If you want to be first in line fine, but stay with your bags. Just had to vent a little. I hope it's not too far ot.
 
I have to agree that I have seen some abuse of the preboarding. When we flew last June the preboard line was really LONG for the fight down. We were A group so it really wasn't a big deal but I hate to see people abuse the privilage that way. On the flight home we were given preboarding because DS had injured his foot the night before and was in a wheelchair. Traveling in our group was DH, DS, my parents and me. They said two people could board with DS and the other 2 would be A group. We had dad and DH board with Nick. (Much easier for them to handle getting Nick around) We told them we could all just board with A group but they insisted Nick preboard to avoid any more injury to his foot. MCO was definately more strict about preboarding.
 
Now my question, I will be heading to MCO from PVD on SWA in August without my husband, just me and the princesses. Will I be allowed to pre-board with my 4 year old AND my 2 other girls?

Yes, but SIS will have to wait and board with the rest of the plane.
 
Both she and I will have no problem with that. She is the "laid back, just let it all happen" sister. She is happy to show up an hour or so early, get on the plane and have seats in the same relative area. No problem at all to her. I am the "plan every detail, worry about everything" sister. If I can pre-board with my 3 princesses I will relax, and waive to my sister as she heads to the back of the plane and in all honesty she'll waive back. She knows how I am, and I know how she is.

She wasn't keen on getting into the pre-board line in December. Sorry if this offends some of my fellow DISers, but that scheme was a Y-chromosome thing, the DH and BIL. I do believe, too, that the SWA staff were just trying to get us on the plane and out of PVD after the delay. I do not believe they would allow 10 people to pre-board for one 4 year old!
 
Originally posted by 3PRINCESSMOM
Both she and I will have no problem with that. She is the "laid back, just let it all happen" sister. She is happy to show up an hour or so early, get on the plane and have seats in the same relative area. No problem at all to her. I am the "plan every detail, worry about everything" sister. If I can pre-board with my 3 princesses I will relax, and waive to my sister as she heads to the back of the plane and in all honesty she'll waive back. She knows how I am, and I know how she is.

She wasn't keen on getting into the pre-board line in December. Sorry if this offends some of my fellow DISers, but that scheme was a Y-chromosome thing, the DH and BIL. I do believe, too, that the SWA staff were just trying to get us on the plane and out of PVD after the delay. I do not believe they would allow 10 people to pre-board for one 4 year old!

It certainly did not offend me, it was not your fault. However, if I happened to run across you BIL and he was to brag about it, I might have something to say. LOL.

You can save a seat for your SIL, that way, your third child will have someone to sit with. :)
 

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