Does anyone know? I've emailed SW and they simply replied with this information without actually answering my specific question.
Back in October, I purchased flights for our May trip for $300 per person. Over the course of the last few months, we've bebooked several times due to finding lower prices so I currently have $225 in travel funds that show an expiration date of 10/20. And my flight which has a value of $75 from the lowest fares we found. If we cacnel this flight, will ALL of our $300 in travel funds be extended to June 2021 or just the current value of our tickets ($75)?
************************************************************************
Can I receive a refund if I’ve booked a ticket on Southwest and feel uncomfortable flying?
Nonrefundable tickets (Wanna Get Away fares) not flown on the travel date, but canceled in accordance with Southwest’s No Show Policy, can be applied to future travel up to one year from the original purchase date aside from the below exceptions.
All travel funds must be used by the individual named on the ticket.
In recognition of the current travel environment, we are extending the expiration date of some travel funds:
Back in October, I purchased flights for our May trip for $300 per person. Over the course of the last few months, we've bebooked several times due to finding lower prices so I currently have $225 in travel funds that show an expiration date of 10/20. And my flight which has a value of $75 from the lowest fares we found. If we cacnel this flight, will ALL of our $300 in travel funds be extended to June 2021 or just the current value of our tickets ($75)?
************************************************************************
Can I receive a refund if I’ve booked a ticket on Southwest and feel uncomfortable flying?
Nonrefundable tickets (Wanna Get Away fares) not flown on the travel date, but canceled in accordance with Southwest’s No Show Policy, can be applied to future travel up to one year from the original purchase date aside from the below exceptions.
All travel funds must be used by the individual named on the ticket.
In recognition of the current travel environment, we are extending the expiration date of some travel funds:
- Customers’ funds that have expired or will expire between March 1-June 30, 2020, will now expire June 30, 2021
- Any newly created travel fund because you cancel a flight between March 1-June 30, 2020, will have an expiration date of June 30, 2021