SW EBCI charge not showing up?

[tracynicole21]

Hello! I recently went ahead and upgraded to early bird check in the day after purchasing our flight for two people into Orlando. I only purchased the EBCI for the flight into MCO, for both my fiancée and myself. When I check my confirmation and the SW website, both names have the EBCI symbol next to them and my reciept shows a charge of 25.00 (12.50 each) but my bank account only shows a charge of 12.50. Do I need to call them and make sure it's been applied, or just give it a couple days?

 

[strat68]

If Southwest shows it for both you're probably OK. Wait a day or 2.

 

[MinnieMSue]

Hello! I recently went ahead and upgraded to early bird check in the day after purchasing our flight for two people into Orlando. I only purchased the EBCI for the flight into MCO, for both my fiancée and myself. When I check my confirmation and the SW website, both names have the EBCI symbol next to them and my reciept shows a charge of 25.00 (12.50 each) but my bank account only shows a charge of 12.50. Do I need to call them and make sure it's been applied, or just give it a couple days?

On our recent purchase they only showed part of the fee on the pending charge at my bank but when the final charge went through it was for the full amount. I was briefly worried about it too.

 

[tracynicole21]

The charge ended up coming through today, thanks!