I’ve been calling Guest Services for over three weeks trying to get some resolution on a dead lightsaber from Savi’s Workshop that became a $200 paper weight a few days after purchasing it at Disney World. I’ve spoken to 3 or 4 different people, but none of them has been able to provide any real information. Any suggestions for getting an issue like this to move forward?
I’ve stopped short of mentioning to them the $10,000’s my family has spent on annual Disney trips, although as we’re not DVC or AP holders, I know we’re second-class customers to Disney. It’s also probably not useful to try to explain the repercussions of this experience on a 7 year old!
thanks,
dave
I’ve stopped short of mentioning to them the $10,000’s my family has spent on annual Disney trips, although as we’re not DVC or AP holders, I know we’re second-class customers to Disney. It’s also probably not useful to try to explain the repercussions of this experience on a 7 year old!
thanks,
dave