OP, I'd reply! They gave you poor customer service, and they NEED to learn how to THINK before they try to reimburse people in the future! You could help them think things through.
Jiffy Lube once destroyed my rear axle. They didn't tighten the seals, and it burst while I was on the highway. I barely made it to a service station, just limped in.
My dad had to come up to help replace the axle...he's mechanically inclined so he went to a junkyard to get a new-to-us axle, replaced it. Went to Jiffy Lube to get refunded for the cost of the rear axle.
While he was there he got to hear a conversation that let him know they'd just done the SAME THING to a lady who owned a brand new Cadillac...they got to buy her a brand new-brand new Cadillac.
My dad just wanted a couple hundred.
He decided it would be best to get that refunded in...Jiffy Lube gift certificates for me.

It was entirely inappropriate. The JF people must have thought they died and went to heaven, especially since I couldn't convince my dad that I was NEVER going to set foot, er, wheel, in JL again (and I have not!), and those GCs never got used...
Help JitB get better at compensating! Write them back!
I have zero sympathy for a vegetarian that wants to stop at a fast food joint and expects to get a vegetarian meal.
Why?
Dh has been traveling, and is finding that Burger King has some fabulous vegetarian burgers. There are the items the OP originally intended to order. FF places are putting more veggie items into their menus...why wouldn't you have sympathy if someone got something wrong?
I mean, they must know they don't have vegetarian items so they can't possibly be worried about losing your business.
But they do.
If I were the customer service rep, I would have had trouble taking you seriously, since they don't certify either the sticks or the poppers as vegetarian.
I can appreciate it if you don't mind eating a little meat, or don't mind if its only used in cooking, like the poppers and the sticks you ordered. Since you already ordered a meat including product, its a tough sell that you're concerned about eating additional meat.
How are the poppers and mozzarella sticks meat? I don't understand.
Are they health food? No. But since the ingredient list doesn't state "rennet", and since most cheeses that use rennet state rennet, I'd run with it...
Stuffed Jalapeños Jalapeño Peppers [Peppers, Salt, Acetic Acid, Sodium Benzoate (Preservative)], Bleached Wheat Flour, Pasteurized Process Cheddar Cheese [Cheddar Cheese (Milk, Cheese Culture, Salt Enzymes), Water, Milkfat, Sodium Phosphate, Sodium Hexametaphosphate, Salt, Artificial Color], Pasteurized Process Monterey Jack Cheese [Monterey Jack Cheese (Milk, Salt, Cheese Cultures, Enzymes), Water, Sodium Phosphate, Cream, Salt, Sorbic Acid (Preservative)], Water, Yellow Corn Flour, Wheat Four, Cream Cheese (Pasteurized Milk and Cream, Cheese Culture, Salt Carob Bean Gum, Guar Gum). Contains 2% or less of Caramel Color, Dehydrated Romano Cheese (Cow’s Milk, Cheese Cultures, Salt Enzymes, Lactic Acid), Dehydrated Parmesan Cheese (Milk, Cheese Cultures, Salt, Enzymes), Dextrose, Dried Garlic, Dried Onion, Modified Food Starch, Natural Flavors, Oleoresin Capsicum, Salt, Sodium Silicon Aluminate (to prevent caking), Sorbitol, Soybean Oil, Sugar, Wheat Gluten, Whey, Yellow Corn Germ.
(omg that's just junk...dagnabit, there goes another thing from my every 2 years or so splurge...)
Mozzarella Cheese Sticks Low Moisture Part-Skim Mozzarella Cheese (Pasteurized Part Skim Milk, Salt, Enzymes), Bleached Wheat Flour, Water, Soybean Oil, Yellow Corn Flour, Wheat Stach, Contains 2% or less of each of the following: Artificial Flavor, Blue 1, Dextrose, Dried Parsley, Dried Potatoes, Dried Whey, Dried Yeast, EDTA, Garlic Powder, Granulated Garlic, Guar Gum, Lactic Acid, Leavening (Sodium Acid Pyrophosphate, Sodium Bicarbonate, Monocalcium Phosphate), Maltodextrin, Methylcellulose, Mixed Triglycerides, Modified Corn Starch, Natural Butter Flavor, Onion Powder, Romano Cheese (Pasteurized Milk, Cheese Cultures, Salt, Enzymes), Salt, Soy Lecithin, Spices, Stabilized Soy Fiber, Sugar, Tocopherols, Yellow 5, Yellow 6.
(seriously? blue and yellows? glad I don't like mozz sticks!)
And even back in the mid-80s when I worked there, we didn't cook meat along with non-meat, EVER. Separate oils entirely. Can't imagine they've *reduced* standards since then.
Just as a general question, would you (the OP or any other vegetarian who would care to answer) eat something vegetarian that was cooked in the same oil as meat? For example, french fries fried in the same oil that chicken fingers had been fried in? I know my mom has to be very careful of this situation.
This shouldn't be happening, though. They should have separate oils.
I mean, even for those who are omnivorous, you want your fries to taste like fries, NOT like chicken or fish, right? It's quality control to keep the oils separate. Also helps serve those who don't want those things "on" their foods...
You can use the coupon and get the cheese burger minus the burger and extra cheese.
Good point, and good idea!
Their yogurt contains gelatin, which is an animal product. Whether or not that would be okay with a vegetarian probably depends on how strict they are.
Yep yep. Isn't it yoplait at McD's? Even if not, the ingredient list I just downloaded shows gelatin quite clearly. Not vegetarian in any way, shape, or form.
I guess I'm confused as I would consider someone who doesn't eat yogurt vegan, not vegetarian. I've always heard vegetarian = no meat & vegan = no animal products at all. So a vegetarian would eat the yogurt but the vegan would not.
The problem with the yogurt mentioned here is that it contains gelatin. Many yogurts do NOT contain it...it isn't a necessary ingredient to make yogurt. But some yogurts DO contain it, and the stuff sold at McD's is the gelatin-containing type.
And its just gelatin in the yogurt sheesh. Its not like there is bacon in the yogurt. So many foods have gelatin in them I know its from the skin and bones and is essentially collegen. Most vegetarians I know will still eat the Yogurt Parfaits.
Tell your vegetarian friends that there's gelatin in the parfaits. See if they still eat them. Hint: if they continue to do so, they aren't vegetarian. Gelatin is just about as meaty as it gets...
Right now I'm trying to figure out if I should tell my somewhat-new-to-vegetarianism friend that Starbursts aren't vegetarian (same ingredient). She "liked" them on FB and I don't want to be a snot, but don't want her eating something IF she doesn't know what she's eating...