Stupid Jack in the Box

And the conversation about the yogurt is the main reason why, if you have any kind of food restrictions, you really need to do the research yourself.

I honestly don't know that I expect a McDonald's worker who makes minimum wage or thereabouts to realize that. Maybe others feels differently... IDK. (I'm not a vegetarian myself... I just happen to know that for some reason.)

I'm sure what you're willing to eat (a mozzarella stick that isn't made out of meat but fried in the same fryer as meat) might depend on your reason for being a vegetarian in the first place.

But I think even if you're just trying to cut down on certain food products (sugar, for example) I think the burden falls on the individual person to read the labels and do the research. I don't think it's really fair to expect that from someone who is trying to make sure the line ten people deep is getting waited on quickly.

YMMV

You know quite a few of these Minimum wage McDonalds workers have this as a side job like I do so we can have other luxuries in life. That came off mega insulting. Alot of us who work there part time have degrees and some just wanted extra money considering how the economy is.

And its just gelatin in the yogurt sheesh. Its not like there is bacon in the yogurt. So many foods have gelatin in them I know its from the skin and bones and is essentially collegen. Most vegetarians I know will still eat the Yogurt Parfaits. But then again I've been to a slaughter house and will still eat beef and pork. I know whats in all the stuff at McDs even know about the bacterial cultures. I'd edit your post insulting minimum wage workers. I have my masters , so what if I work at McDs for minimum wage so I can have a car, doesn't make me dumb.
 
:lmao:


Stopping at a fast food restaurant that made itself famous by selling $0.19 hamburgers (which, ironically, were suspected of NOT being meat);)

and want something VEGETARIAN? :confused3

:rotfl2:

yeah, just chalk it up to "oops" and move on, I seriously doubt that the counter person did anything with animosity, probably just didn't know.

but look at it this way.


it DID create an interesting and funny thread on the DIS!

pirate:
 
My boyfriend and I stopped at a Jack in the Box on the highway between Houston and San Antonio. We are strict vegetarians and have been for over 20 years. I told the bf to get the stuffed jalapenos and mozzarella sticks (gross, I know, but we were desperate). I stayed with the dog outside while he ordered. He noticed a sampler trio thing that also included egg rolls so he asked the cashier what was in the eggrolls. She said she didn't know. He asked her if there was MEAT in them and she said "Oh, no.". He said "So they are vegetarian?" and she confirmed. Well, guess what. I bit into one and it was disgusting mushy meat. Barf. I instantly called the restaurant (we were back on the road by then) and spoke to a manager who just kept telling me that the eggrolls have pork and chicken in them. Whatever. I called their corporate customer service number the next day and told the person there the whole story and she was totally apologetic and nice and took down a detailed report and said she would send me something in the mail to hopefully express how sorry they were. I got it today. A coupon for ONE Jack in the Box combo meal. The irony? There is not one single vegetarian combo meal at Jack in the Crack. The apology is heartwarming: "We're so sorry we tricked you into eating meat! Here. Here's a gift certificate for some meat.". :sad2::sad2::sad2: Would you just drop it at this point?

I don't think you were "tricked into eating meat". I think the cashier honestly didn't know what was in the eggrolls. She probably made an honest mistake. It happens.

If being a vegetarian is that important to you-you might want to keep a few vegetarian snacks (stuff that won't go bad quickly) in your car or in your purse for future needs.

Also, aren't there salads you can get at JIB? Why can't you take the coupon into your JIB, explain the situation and just ask for a salad? I bet they would be okay with that.
 
I agree with others - you weren't tricked into eating meat. You took a risk and it didn't go well. Minimum wage employees aren't dumb, but they aren't given rigorous training to be able to be a certified expert on every single menu item. I'm guessing it's not a question they get often as most strict vegetarians probably wouldn't want anything fried in their fryers.

Wouldn't it have been easier to just break the eggroll in 1/2 and see if it appeared to have meat in it to save yourself the horror of biting into it?
 

I guess I'm confused as I would consider someone who doesn't eat yogurt vegan, not vegetarian. I've always heard vegetarian = no meat & vegan = no animal products at all. So a vegetarian would eat the yogurt but the vegan would not.


Different people have different definitions of vegetarian. I agree with yours meaning no animal flesh or organs, but other animal products including gelatin are OK. Some fall somewhere between that and strict vegan.

Then there are people like my stepdaughter who eat chicken and fish but still consider themselves vegetarians.:rotfl:

Jim
 
OP, I'd reply! They gave you poor customer service, and they NEED to learn how to THINK before they try to reimburse people in the future! You could help them think things through.

Jiffy Lube once destroyed my rear axle. They didn't tighten the seals, and it burst while I was on the highway. I barely made it to a service station, just limped in.

My dad had to come up to help replace the axle...he's mechanically inclined so he went to a junkyard to get a new-to-us axle, replaced it. Went to Jiffy Lube to get refunded for the cost of the rear axle.

While he was there he got to hear a conversation that let him know they'd just done the SAME THING to a lady who owned a brand new Cadillac...they got to buy her a brand new-brand new Cadillac.

My dad just wanted a couple hundred.

He decided it would be best to get that refunded in...Jiffy Lube gift certificates for me. :headache: It was entirely inappropriate. The JF people must have thought they died and went to heaven, especially since I couldn't convince my dad that I was NEVER going to set foot, er, wheel, in JL again (and I have not!), and those GCs never got used...

Help JitB get better at compensating! Write them back!



I have zero sympathy for a vegetarian that wants to stop at a fast food joint and expects to get a vegetarian meal.

Why?

Dh has been traveling, and is finding that Burger King has some fabulous vegetarian burgers. There are the items the OP originally intended to order. FF places are putting more veggie items into their menus...why wouldn't you have sympathy if someone got something wrong?


I mean, they must know they don't have vegetarian items so they can't possibly be worried about losing your business.

But they do.


If I were the customer service rep, I would have had trouble taking you seriously, since they don't certify either the sticks or the poppers as vegetarian.

I can appreciate it if you don't mind eating a little meat, or don't mind if its only used in cooking, like the poppers and the sticks you ordered. Since you already ordered a meat including product, its a tough sell that you're concerned about eating additional meat.

How are the poppers and mozzarella sticks meat? I don't understand.

Are they health food? No. But since the ingredient list doesn't state "rennet", and since most cheeses that use rennet state rennet, I'd run with it...

Stuffed Jalapeños Jalapeño Peppers [Peppers, Salt, Acetic Acid, Sodium Benzoate (Preservative)], Bleached Wheat Flour, Pasteurized Process Cheddar Cheese [Cheddar Cheese (Milk, Cheese Culture, Salt Enzymes), Water, Milkfat, Sodium Phosphate, Sodium Hexametaphosphate, Salt, Artificial Color], Pasteurized Process Monterey Jack Cheese [Monterey Jack Cheese (Milk, Salt, Cheese Cultures, Enzymes), Water, Sodium Phosphate, Cream, Salt, Sorbic Acid (Preservative)], Water, Yellow Corn Flour, Wheat Four, Cream Cheese (Pasteurized Milk and Cream, Cheese Culture, Salt Carob Bean Gum, Guar Gum). Contains 2% or less of Caramel Color, Dehydrated Romano Cheese (Cow’s Milk, Cheese Cultures, Salt Enzymes, Lactic Acid), Dehydrated Parmesan Cheese (Milk, Cheese Cultures, Salt, Enzymes), Dextrose, Dried Garlic, Dried Onion, Modified Food Starch, Natural Flavors, Oleoresin Capsicum, Salt, Sodium Silicon Aluminate (to prevent caking), Sorbitol, Soybean Oil, Sugar, Wheat Gluten, Whey, Yellow Corn Germ.

(omg that's just junk...dagnabit, there goes another thing from my every 2 years or so splurge...)

Mozzarella Cheese Sticks Low Moisture Part-Skim Mozzarella Cheese (Pasteurized Part Skim Milk, Salt, Enzymes), Bleached Wheat Flour, Water, Soybean Oil, Yellow Corn Flour, Wheat Stach, Contains 2% or less of each of the following: Artificial Flavor, Blue 1, Dextrose, Dried Parsley, Dried Potatoes, Dried Whey, Dried Yeast, EDTA, Garlic Powder, Granulated Garlic, Guar Gum, Lactic Acid, Leavening (Sodium Acid Pyrophosphate, Sodium Bicarbonate, Monocalcium Phosphate), Maltodextrin, Methylcellulose, Mixed Triglycerides, Modified Corn Starch, Natural Butter Flavor, Onion Powder, Romano Cheese (Pasteurized Milk, Cheese Cultures, Salt, Enzymes), Salt, Soy Lecithin, Spices, Stabilized Soy Fiber, Sugar, Tocopherols, Yellow 5, Yellow 6.

(seriously? blue and yellows? glad I don't like mozz sticks!)

And even back in the mid-80s when I worked there, we didn't cook meat along with non-meat, EVER. Separate oils entirely. Can't imagine they've *reduced* standards since then.


Just as a general question, would you (the OP or any other vegetarian who would care to answer) eat something vegetarian that was cooked in the same oil as meat? For example, french fries fried in the same oil that chicken fingers had been fried in? I know my mom has to be very careful of this situation.

This shouldn't be happening, though. They should have separate oils.

I mean, even for those who are omnivorous, you want your fries to taste like fries, NOT like chicken or fish, right? It's quality control to keep the oils separate. Also helps serve those who don't want those things "on" their foods...



You can use the coupon and get the cheese burger minus the burger and extra cheese.

Good point, and good idea!


Their yogurt contains gelatin, which is an animal product. Whether or not that would be okay with a vegetarian probably depends on how strict they are.

Yep yep. Isn't it yoplait at McD's? Even if not, the ingredient list I just downloaded shows gelatin quite clearly. Not vegetarian in any way, shape, or form.


I guess I'm confused as I would consider someone who doesn't eat yogurt vegan, not vegetarian. I've always heard vegetarian = no meat & vegan = no animal products at all. So a vegetarian would eat the yogurt but the vegan would not.

The problem with the yogurt mentioned here is that it contains gelatin. Many yogurts do NOT contain it...it isn't a necessary ingredient to make yogurt. But some yogurts DO contain it, and the stuff sold at McD's is the gelatin-containing type.


And its just gelatin in the yogurt sheesh. Its not like there is bacon in the yogurt. So many foods have gelatin in them I know its from the skin and bones and is essentially collegen. Most vegetarians I know will still eat the Yogurt Parfaits.

Tell your vegetarian friends that there's gelatin in the parfaits. See if they still eat them. Hint: if they continue to do so, they aren't vegetarian. Gelatin is just about as meaty as it gets...

Right now I'm trying to figure out if I should tell my somewhat-new-to-vegetarianism friend that Starbursts aren't vegetarian (same ingredient). She "liked" them on FB and I don't want to be a snot, but don't want her eating something IF she doesn't know what she's eating...
 
You know quite a few of these Minimum wage McDonalds workers have this as a side job like I do so we can have other luxuries in life. That came off mega insulting. Alot of us who work there part time have degrees and some just wanted extra money considering how the economy is.

And its just gelatin in the yogurt sheesh. Its not like there is bacon in the yogurt. So many foods have gelatin in them I know its from the skin and bones and is essentially collegen. Most vegetarians I know will still eat the Yogurt Parfaits. But then again I've been to a slaughter house and will still eat beef and pork. I know whats in all the stuff at McDs even know about the bacterial cultures. I'd edit your post insulting minimum wage workers. I have my masters , so what if I work at McDs for minimum wage so I can have a car, doesn't make me dumb.

From the Gelatin Manufacturers Institute of America:

Q. What is gelatin?
A. Gelatin is defined as a "product obtained from partial hydrolysis of collagen derived from natural sources such as skin, connective tissue, and bones of animals." It is an easily digestible protein that contains all the essential amino acids except tryptophan. Gelatin is NOT a chemical or chemically modified substance.

Q. Where does gelatin come from?
A. The raw materials used in the production of gelatin are from healthy animals and include cattle bone, cattle hides and fresh, frozen pigskins. In the North American market, these raw materials are basically sourced from government-inspected meat processing facilities.

http://www.gelatin-gmia.com/html/qanda.html


Really? Do you still think gelatin is suitable for vegetarians?
 
How are the poppers and mozzarella sticks meat? I don't understand.

Are they health food? No. But since the ingredient list doesn't state "rennet", and since most cheeses that use rennet state rennet, I'd run with it......

The part where it said it definitely contained traces of meat and or fish didn't concern you? The part where the product wasn't certified vegetarian, didn't concern you?

Again, I can certainly see where the OP might not mind such things, but it makes it hard to take her seriously, when she's complaining about eating a bit of meat in the spring roll. Clearly its not a abig issue for her in the first place.
 
Wouldn't it have been easier to just break the eggroll in 1/2 and see if it appeared to have meat in it to save yourself the horror of biting into it?

:thumbsup2 As someone on the "plain" side of eating, we learned from a very early age to *always* check what is on the sandwich/burger before biting into it! Takes a couple extra minutes but saves us the trouble of being able to fix a problem right there & then. I know most people don't do that though.

I would just have assumed you were going to get a coupon from the place. That's what 99.9% of corporations do. I have actually never had them do anything else when I have had a complaint.
 
I guess I'm confused as I would consider someone who doesn't eat yogurt vegan, not vegetarian. I've always heard vegetarian = no meat & vegan = no animal products at all. So a vegetarian would eat the yogurt but the vegan would not.
Beacause most yogurts have gelatin, which is not vegetarian. There are some really good vegetarian yogurts out there though, I personally like the Stonyfield O's ones, but I quit eating them because I eat all vegan now. (Almond-something is a really good vegan yogurt if anyone is interested.)

If I were vegetarian, I don't think I'd eat fast food. :confused3
I still eat fast food. It's just a matter of knowing what you can eat where. I know McD's fries are off limits, but I still go to Wendy's sometimes for there fries. And I love Moe's. They have really good vegan/vegetarian options.
 
Beacause most yogurts have gelatin, which is not vegetarian. There are some really good vegetarian yogurts out there though, I personally like the Stonyfield O's ones, but I quit eating them because I eat all vegan now. (Almond-something is a really good vegan yogurt if anyone is interested.)

I still eat fast food. It's just a matter of knowing what you can eat where. I know McD's fries are off limits, but I still go to Wendy's sometimes for there fries. And I love Moe's. They have really good vegan/vegetarian options.

Why are McD's fries off limits? French Fries: Potatoes, canola oil, hydrogenated soybean oil, safflower oil, natural flavour (vegetable source),
dextrose, sodium acid pyrophosphate (maintain colour), citric acid (preservative), dimethylpolysiloxane (antifoaming
agent) and cooked in vegetable oil (Canola oil, corn oil, soybean oil, hydrogenated soybean oil with THBQ, citric
acid and dimethypolysiloxane).

Im trying to learn whats not vegetarian in this list? Fries are cooked in a seperate vat from Chicken and Fish. The vats are separated by Fish, Nuggets, Strips/McChickens/Crispy Portions in the main vat and you cant switch vats for chicken and fish only chicken in one, one fish in the other. Then there is a seperate vat for french fries and hashbrowns in the morning. What is not vegetarian about the french fries? What is up with the list of stuff that isnt vegetarian. The only thing I dont regocnize is the dimethylpolysiloxane.

I will say that if you dont like beef most fast food places cook their beef on the same grill as the chicken. Also if you are allergic to mushrooms which I am (I cant eat at McDs and alot of places now) they cook mushrooms on the same grills at quarter poudners and angus patties. So unless they sanitize between cooking the items (I do because I get the whole allergy of mushrooms thing) then you could get mushroom juice potentially. Just a word of caution to those with mushroom allergies:)
 
Why are McD's fries off limits? French Fries: Potatoes, canola oil, hydrogenated soybean oil, safflower oil, natural flavour (vegetable source),
dextrose, sodium acid pyrophosphate (maintain colour), citric acid (preservative), dimethylpolysiloxane (antifoaming
agent) and cooked in vegetable oil (Canola oil, corn oil, soybean oil, hydrogenated soybean oil with THBQ, citric
acid and dimethypolysiloxane).

Im trying to learn whats not vegetarian in this list? Fries are cooked in a seperate vat from Chicken and Fish. The vats are separated by Fish, Nuggets, Strips/McChickens/Crispy Portions in the main vat and you cant switch vats for chicken and fish only chicken in one, one fish in the other. Then there is a seperate vat for french fries and hashbrowns in the morning. What is not vegetarian about the french fries? What is up with the list of stuff that isnt vegetarian. The only thing I dont regocnize is the dimethylpolysiloxane.

I will say that if you dont like beef most fast food places cook their beef on the same grill as the chicken. Also if you are allergic to mushrooms which I am (I cant eat at McDs and alot of places now) they cook mushrooms on the same grills at quarter poudners and angus patties. So unless they sanitize between cooking the items (I do because I get the whole allergy of mushrooms thing) then you could get mushroom juice potentially. Just a word of caution to those with mushroom allergies:)
Maybe they changed the way they cook their fries, but they used to have beef flavoring and/or cooked in beef fat. I wouldn't really eat at McD's anyway, so it's a moo point for me, but I think there is beef-something in their fries.
 
Maybe they changed the way they cook their fries, but they used to have beef flavoring and/or cooked in beef fat. I wouldn't really eat at McD's anyway, so it's a moo point for me, but I think there is beef-something in their fries.

Its cooked in like vegetable oil. Since im only part time weekends I mostly work the grills and deep fry vats. Seriously wish I didnt need a car so bad for my main job lol.

I can guarantee that the fries are safe, but I don't know if I were a vegetarian Id be concerned about the buns maybe, because often workers have meat juice on their hands and are touching buns and such. But I don't know where the line is drawn for acceptability. I could never give up chicken Im too in love with all the wonderful things it can create like chicken stir fry, chicken cordon bleu etc :)
 
Wouldn't it have been easier to just break the eggroll in 1/2 and see if it appeared to have meat in it to save yourself the horror of biting into it?

This. I'll eat almost anything, but I hate pickles. They're a standard ingredient on most burgers. So I order my burgers without pickles, and then I check before I eat. A good 1/4 of the time or so, there's a pickle or two. Sometimes they get it completely wrong and give me *extra* pickles :scared1:

It never occurred to me to complain. I just roll my eyes and pick them off. Horror of horrors, I've forgotten to check a few times and ended up with a mouthful of pickles. I gag, spit it out, and go on with my life.

One of my best friends is vegan, and she's super-proactive at reading labels and nutrition fact sheets. She would *never* take anyone's word for it, unless it's a known vegan restaurant.

*Note* I understand food allergies are an entirely different thing, and I sympathize with the allergic people here. But vegetarians aren't likely to get sick or have a life-threatening reaction to a bite of meat.
 
Its cooked in like vegetable oil. Since im only part time weekends I mostly work the grills and deep fry vats. Seriously wish I didnt need a car so bad for my main job lol.

I can guarantee that the fries are safe, but I don't know if I were a vegetarian Id be concerned about the buns maybe, because often workers have meat juice on their hands and are touching buns and such. But I don't know where the line is drawn for acceptability. I could never give up chicken Im too in love with all the wonderful things it can create like chicken stir fry, chicken cordon bleu etc :)
Thanks for letting me know that the fries are safe now. I have a veg friend who ate at McD's a few months ago, and forgot about the fries. She'll feel better now.

Chicken is actually probably the thing I miss the least, and now I actually have pet chickens, so I don't think I'd ever be able to go back to eating them. I miss seafood the most, and a nice steak. My other veg friend and I were torturing ourselves the other night naming all the foods we miss.
 
If I had food restrictions I wouldn't rely on a fast food workers word on what was in a product. I'd ask to see an ingredient list if that were possible or just stick with the things I knew I could have.

Exactly. I can't remember the last time I received the correct change from McDonald's, so I really wouldn't count on them to know what the ingredients were.

And I always thought all egg rolls had some sort of meat in them.:confused3
 
Maybe they changed the way they cook their fries, but they used to have beef flavoring and/or cooked in beef fat. I wouldn't really eat at McD's anyway, so it's a moo point for me, but I think there is beef-something in their fries.

Splendid!!

ford family
 
Its cooked in like vegetable oil. Since im only part time weekends I mostly work the grills and deep fry vats. Seriously wish I didnt need a car so bad for my main job lol.

I can guarantee that the fries are safe, but I don't know if I were a vegetarian Id be concerned about the buns maybe, because often workers have meat juice on their hands and are touching buns and such. But I don't know where the line is drawn for acceptability. I could never give up chicken Im too in love with all the wonderful things it can create like chicken stir fry, chicken cordon bleu etc :)
They most certainly are not safe for vegetarians. The McDonald's french fries contain natural beef flavoring. Since it is "natural", it is derived from beef, therefore, contains a meat substance.

from wikipedia:
Beef french fries

Lawsuits were brought against the McDonald's Corporation in the early 1990s for including beef in its French fries despite claims that the fries were vegetarian. In fact, beef flavoring is added to the fries during the production phase.[19] The case revolved around a 1990 McDonald’s press release stating that the company's French fries would be cooked in 100% vegetable oil and a 1993 letter to a customer that claimed their French fries are vegetarian.[20] McDonald's refuted this.[21] The lawsuits ended in 2002 when McDonald's announced it would issue another apology and pay 10 million dollars to vegetarians and religious groups. Subsequent oversight by the courts was required to ensure that the money that was paid by McDonald's: "to use the funds for programs serving the interests of people following vegetarian dietary practices in the broadest sense." There was some controversy in this ruling, as it benefited non-vegetarian groups such as Muslims, who cannot eat McDonald's fries as they are non-halal (haraam), and research institutions that research vegetarian diets but do not benefit vegetarians. In 2005, the appeal filed by vegetarians against the list of recipients in this case was denied, and the recipients of the 10 million dollars chosen by McDonald's was upheld.

Further ingredient-related lawsuits have been brought against McDonald's since 2006. McDonald's had included its French fries on its website in a list of gluten-free products; these lawsuits claim children suffered severe intestinal damage as a result of unpublicized changes to McDonald's French fry recipe. McDonald's has provided a more complete ingredient list for its french fries more recently. Over 20 lawsuits have been brought against McDonald's regarding this issue, which the McDonald's Corporation has attempted to consolidate.


And this is directly off the McDonald's Website. (bolding mine)
http://www.mcdonalds.com/us/en/food/food_quality/nutrition_choices.html
http://nutrition.mcdonalds.com/nutritionexchange/ingredientslist.pdf

French Fries:
Potatoes, vegetable oil (canola oil, hydrogenated soybean oil, natural beef flavor [wheat and milk derivatives]*, citric acid [preservative]), dextrose, sodium acid
pyrophosphate (maintain color), salt. Prepared in vegetable oil (Canola oil, corn oil, soybean oil, hydrogenated soybean oil with TBHQ and citric acid added to
preserve freshness). Dimethylpolysiloxane added as an antifoaming agent.
CONTAINS: WHEAT AND MILK *(Natural beef flavor contains hydrolyzed wheat and hydrolyzed milk as starting ingredients).
 

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