Ask for a Manager! Front Desk CMs are probably the last ones to know about this.
Scratch42 got a message from a manager so the higher ups are probably the ones with the info.
At this point though, they probably don't want a mass exodus from a resort this early, when people have time to re-book somewhere else (meaning the ones at the Y&B, not us DVCers).
Scratch42 got a message from a manager so the higher ups are probably the ones with the info.
At this point though, they probably don't want a mass exodus from a resort this early, when people have time to re-book somewhere else (meaning the ones at the Y&B, not us DVCers).

Melinda, thank you for this update. We will be at BCV Nov. 14-17th with my sister who is in her 70's...the zero entry pool area was one of the many reasons we chose our home resort for this trip.