Saved e-mail message
From:
dcl.guest.communications@disneycruise.com(Disney*Cruise*Line)
Date: Fri, Sep 16, 2005, 6:36am (EDT-3)
To:
RaySharpton2@webtv.net (Ray Sharpton)
Subject: Re: I have a new mobility problem and cruise question.
9/16/05
Thank you for your email and inquiry.
Guests with mobility issues sail with us on every voyage, with many of them traveling in scooters.
While each of our staterooms offers more space than the average of what can be found on other cruise ships, the majority of our staterooms are not designed to accommodate a scooter within the room.
In addition, on average
stateroom doorways measure 23 inches across, which would not allow access for most scooters. Only our accessible staterooms were designed to have a wheel chair or scooter within the room, as these staterooms provide the necessary turning radius needed.
We've found that guests with scooters normally will park them outside of their stateroom and visit with our Guest Services team onboard to arrange for any necessary re-charging that may be needed. Of course, if you prefer, you are more than welcome to contact your
travel agent and request an accessible stateroom that can accommodate your scooter.
We look forward to having you sail with us this December!
Sincerely,
George
Guest Communications
Disney Cruise Line
Original Message Follows:
-------------------------
Hello, my name is Ray Sharpton.
I have a new mobility issue requiring special handicap issues. * Can
you help me with the following questions.
I will now be using a Pride Mobility Revo three wheel mobility scooter. I will need to use it during my land and sea cruise package.
I am attending the 2005 Mousefest three day land portion at Disney's Port Orleans Riverside and four day Disney Wonder Cruise.
I made the reservation on board the previous 2004 Mousefest Disney Cruise and requested the same
DCL Wonder Stateroom number 6521.
I can't remember, does the stateroom doorway have a "flat" doorway entrance for my mobility scooter to cross?
I prefer email communication for the moment, please.
Sincerely, Ray Sharpton