I have credit for both as well. I have not used the try again button though. I have been reclicking on the original banner each time I am booted from a survey.
Don't fret if you don't see survey credits appear for a couple of days. While I *usually* get them up by about 10 or 11am, it depends on the day. We have to pull them manually from the survey company, and a person manually adds them on their end. So if they aren't done until after 9:30 or 10:00 and I have meetings or other website stuff going on, I may not get them pulled as quickly. Today I have been working on getting some of our new offers to credit automatically.