- Joined
- Dec 11, 2006
- Messages
- 27,810
I think that this was posted before but I thought that I would share our experience.
In the past you could check in to your new resort and get your room key prior to checking out of your old resort. Not now with the recent software changes.
You can check in but you can't get a key until after your check out at the old resort, problem is the old resort may not check you out. 3:00 PM and we couldn't get into our room at BWV due to the software issue. It took a few trips to the room and 45 minutes at the front desk, a call to support and a couple of trips to the "back room" by the CM to get us access to our room.
While waiting we noticed several check ins having MB issues. The CM said that there was some type of outage and they had to issue replacement bands to many of the check ins. The place was packed and people were upset.
Bill
In the past you could check in to your new resort and get your room key prior to checking out of your old resort. Not now with the recent software changes.
You can check in but you can't get a key until after your check out at the old resort, problem is the old resort may not check you out. 3:00 PM and we couldn't get into our room at BWV due to the software issue. It took a few trips to the room and 45 minutes at the front desk, a call to support and a couple of trips to the "back room" by the CM to get us access to our room.
While waiting we noticed several check ins having MB issues. The CM said that there was some type of outage and they had to issue replacement bands to many of the check ins. The place was packed and people were upset.
