I need some of your valuable help. Long story, short: I made a Magical Gathering res thru AAA for 12 back in Jan at the AKL for 9 nights with 9 day Park Hopper and DP. After reading some of your great advice, we decided to split the stay at the Poly. Our TA who is really good and experienced, had a little trouble but was able to pull it off. Well, come 45 days out and ready for payment, she realized that when Disney split the stay from 9 nights at AKL to 4 nights, that the DP was for only 4 nights. I did receive an invoice prior to 45 days, but I didn't catch it as the original quote was for DP for 9 nights. Our TA tried a few different avenues, but Disney would not budge on us having to purchase a one day park ticket so we could get the DP for the remaining 5 nights. I tried calling myself but I got the same answer. The thing is, our Family REALLY likes the DP. Our MG has now increased to 15, so a one day park ticket, which would be useless to us, would cost my family over $900!!!
Is there any chance on when we arrive at the AKL that it is worth my time to talk to anyone at Disney regarding this? It's not like we want to get something for nothing as we want to pay for the DP for 5 nights. Also, you would think that when the res was changed, Disney would have mentioned that the DP was going down to 4 nights. My TA says that Disney mentioned nothing of the sort.
I know that some of you will say that this is the TA's fault, but there is nothing she could do now.
Any advice would be appreciated.
Dave
Is there any chance on when we arrive at the AKL that it is worth my time to talk to anyone at Disney regarding this? It's not like we want to get something for nothing as we want to pay for the DP for 5 nights. Also, you would think that when the res was changed, Disney would have mentioned that the DP was going down to 4 nights. My TA says that Disney mentioned nothing of the sort.
I know that some of you will say that this is the TA's fault, but there is nothing she could do now.
Any advice would be appreciated.
Dave