Special Rate on Reservation?

[bluehawaii19]

We booked our Stay Play Dine package a couple of months ago. When I booked the same deal for someone today, I noticed Special Rate Type: Stay, Play & Dine Offer including Disney Dining Plan

When I check ours, this is nowhere on there... ours cost around the same price as theirs (we opted for the insurance).

Does anyone know why ours doesn't list a special rate anywhere while theirs does?

Also, when I go back to my inbox messages, I can't seem to find the Your Reservation Confirmation email from Disney (like they received) which leads me to believe they never sent me one. All I can find is the Walt Disney Travel Company Reservation email (where you click the link provided and it gives you your detailed info like

PACKAGE(S): PORT ORLEANS RIVERSIDE- R4J MAGIC YOUR WAY DINE

 

[bluehawaii19]

When I was talking to a Disney rep on the website, he said we got the Canadian Discounted MYW with Dining (essentially the same as the SPD deal).