My experience was the same when I redeemed mine yesterday. Went to will call window and gave my printed voucher, photo ID, and annual pass. She typed something into the system, and then scanned my AP though a reader. Then, the screen gave her the options I qualified for. She turned her computer screen around to show me the pin hat figurine, since it's different than the ones they had on display - as an AP holder, you get 3 extra pins from the figurine they give to folks who have multi-day passes, but not APs. Once she had the figurine option selected, she gave me an orange Goofy pass, looks like a theme park ticket, and had me sign it in Sharpie marker. She told me to take that pass to the merchandise location outside the turnstiles, and they would give me the figurine. She kept my printed voucher (had quite a stack of them!). She said I was the 4th figurine voucher of the day: it was about 4pm when we redeemed, as we had already spent a full day in the park and were on the way home.
Went to the merch location, and they we so excited to give me the figurine! I was under the impression they don't give out very many of them each day, just given how excited they were that I wanted one. The woman there asked if I wanted to keep the orange Goofy pass, too, and I said yes, so she put it in the box with the figurine. They did not check ID or my AP at the merch location.
The figurine also comes with an authentication certificate. I love it! Really makes me feel good about doing the volunteer work, and gives me a reminder to keep giving back to the community.
