Someone Ate The Page

[GrumpySue]

So today is my day to make Fast Pass reservations, and I cannot get into the website at all. I keep getting "Stitch Someone Ate The Page" Really frustrated !!

 

[mom2rtk]

If you're on the app, try the website.

If you're on the website, try the app.

Try another browser?

Cross your fingers?

I hope it works out soon for you.

 

[ReelRedHead]

I just had the same issue when I went to check my reservations.

 

[Gehrig1B]

Working fine for me on my MacBook Pro using Chrome.

 

[GrumpySue]

If you're on the app, try the website.

If you're on the website, try the app.

Try another browser?

Cross your fingers?

I hope it works out soon for you.

Thanks so much, I just went to my phone app and had no problem at all !!! Why didn't I think of that ???

 

[Mike Mantis]

I'm getting a quirky error that only two people in my party (the other being me!) does not have a valid ticket and cannot booked my Fast Passes.

Been on hold for close to an hour.

 

[amwildwood]

I called tech support yesterday(?). They said to only use Chrome or Internet Explorer. I was using Safari and had issues.

 

[anomamatt]

I've had a lot of sporadic problems with Disney's website and Safari. Chrome has worked each time. And clearly my cookies has helped in Safari, but not always.

 

[Jennytoon]

I have occasionally had problems with Ate the Page even in Chrome -- I often find that if I open an new incognito window and login to MDE again from the incognito session then I don't see the problem there. Technically, this leads me to suspect an issue with some cached item since regular and incognito windows use separate caches, but functionally it's just something good to know.

 

[pf226]

I have occasionally had problems with Ate the Page even in Chrome -- I often find that if I open an new incognito window and login to MDE again from the incognito session then I don't see the problem there. Technically, this leads me to suspect an issue with some cached item since regular and incognito windows use separate caches, but functionally it's just something good to know.

Thank you!! Going into incognito mode helped!

 

[AngiTN]

I called tech support yesterday(?). They said to only use Chrome or Internet Explorer. I was using Safari and had issues.

Clear case of the right hand not knowing what the left hand is doing. Chrome is awful with just about all of MDE. Can't even access the AP pages with it at all. I often have to use Explorer (Edge) to access the site. Chrome really is not much better than Safari.

 

[Ann Marie Williams]

I called tech support yesterday(?). They said to only use Chrome or Internet Explorer. I was using Safari and had issues.

I have tried Chrome, Explorer, Firefox. NOTHING Then saw they said clear your browser, did that for all 3 - NOTHING. You need to figure out what is wrong with your website Disney World

 

[Ann Marie Williams]

Clear case of the right hand not knowing what the left hand is doing. Chrome is awful with just about all of MDE. Can't even access the AP pages with it at all. I often have to use Explorer (Edge) to access the site. Chrome really is not much better than Safari.

Nope didn't work for me. I have now tried 4 different browsers and NONE work

 

[Ann Marie Williams]

I called tech support yesterday(?). They said to only use Chrome or Internet Explorer. I was using Safari and had issues.

Tried that and it didn't work

 

[hiroMYhero]

I don’t think Disney is following a thread that began in 2016: closing.