I'm not just back from the Contemp (sorry!), but I thought it may make some people feel better knowing that there is someone from SoG (someone in a management capacity) over at the Contemp every day. From what I understand, guests are welcome to walk into the office and take a look at the drawings of what the hotel will look like when finished and you are welcome to make your comments, good/bad/indifferent, to these people.
So, if any one has a problem checking in/out or any thing with the room they do/do not like, I HIGHLY encourage you to find this room (I'm sorry, but I'm not certain which room they are in, but I would assume they are close, if not next to, the ticket office), introduce yourselves and say whatever it is you'd like to get off your chest. You will be listened to.