The positive reports on these sofabeds makes me wonder if they just need a little "breaking in" to make them comfortable. D4D, you described the bed as a type of memory foam, which I would normally find fairly comfortable. When we stayed in an SSR studio, we were in a newly opened building. As a matter of fact, we were told that we were the first guests to stay in our room. I wonder if the "newness" of the sofa bed had anything to do with hardness. Quite honestly, it didn't feel like there was any foam at all, although I could see the padding. I guess I'll have to pull out the sofa bed at my next stay and see how it compares.