So frustrated with booking dining online :(

[DVCindy]

I've been getting the "server is busy" message for days now
I was getting around this by using the UK site for a while, but now the UK site that comes up through google is going to the main dining site. How are you all booking online???!!!! My trip is in 3 weeks and I'm making all the arrangements for 8 of us, and I'm now very stressed ...... please HELP!!!

 

[Sandysbuddy]

Hopefully, someone will come along with a solution but I haven't been able to access the old site today either. I thought it was just me but maybe not.

 

[gawrsh2008]

Why don't you just call the dining line?

 

[conandrob240]

The on-line system is terrible. It was bad before and now it is absolutely terrible. You can't search a range of dates for a single restaurant and it often gives you a " please call to make reservations". If I am trying to book online, I clearly want to do that, NOT call.

 

[wdwfan1]

The on-line system is terrible. It was bad before and now it is absolutely terrible. You can't search a range of dates for a single restaurant and it often gives you a " please call to make reservations". If I am trying to book online, I clearly want to do that, NOT call.

I realize booking on line is your preference, but if it is not working I would call. By waiting fewer reservations may be available. Good luck--hope you get what you want.

 

[conandrob240]

The point is not that I can just call. I will certainly do that when need be. The point is absolute amazement that a company as big and as customer-centric as Disney can have such astonishingly bad websites.

 

[aaarcher86]

The point is not that I can just call. I will certainly do that when need be. The point is absolute amazement that a company as big and as customer-centric as Disney can have such astonishingly bad websites.

I don't disagree with you, but at this point that's what it is and that makes calling the way to go for the least amount of frustration.

 

[rodeo65]

It may have to do with the changes to the websites. I'm in Canada and last weekend through about Thursday I could not consistently use the website. It wouldn't recognize me or wouldn't find my reservations and was able to make a couple on line but the rest had to be call in.

One CM I spoke to said I should check back, that there would be changes 'very soon' and that the website problems were becasue I was in Canada but that it would be accessible shortly. That was the day before the new site was up and everything has been working since.

I hope you've been able to get the reservations you wanted over the weekend!

 

[Ana~n~Joseph]

I've been getting the "server is busy" message for days now
I was getting around this by using the UK site for a while, but now the UK site that comes up through google is going to the main dining site. How are you all booking online???!!!! My trip is in 3 weeks and I'm making all the arrangements for 8 of us, and I'm now very stressed ...... please HELP!!!

I'm so sorry, I feel your pain. I've been trying to get a CRT reservation for one of my dates and something showed up a few days ago. When I went to "reserve" it, it gave me the Server is Busy message and by the time I tried again the reservation was gone. Talk about heartbreak! I sent an email to Disney as I find their website to be "lacking".........their response was "next time, call".