I used them for the first several weeks ago without any issues. It will take a bit longer getting on the road, with waiting for the van, I waited about 10-15 minutes, then stopping at other pickup points, I had 3, then the 5-10 minute drive to their lot. Their vans are not the large ones that others use, so I could see them not having enough room for everyone and their luggage if you are at their last pickup location.
They were a bit slow at the counter getting all the front end paper work done, perhaps because they're new. They weren't too hard sell on the insurance, pre-paid gas and tolls. I've been spoiled using the
Alamo kiosks.
Total time from de-planing to getting into car approx 50-60 minutes and I was alone and only had a carry-on. So if you have to collect bags add some time for that.
Returning the car was relatively easy, there was a 7/11 about 1 mile from their location with normal prices. I wasn't given a receipt upon returning the car like with Alamo, which concerned me a little, but the quoted price was charged to my CC a couple of days later. Perhaps they'll get the little printers that other rental company have in the future.
I usually rent from Alamo, but on this trip the savings were about $300, so for that I'll spend a little extra time. I wouldn't hesitate to use them again, I don't think I would do it for $25-$30 bucks.
I have made it from plane to resort in under an hour even with checked bags, using onsite rentals such as Alamo.
I reserved, not going till Sept, so I will keep and eye on this agency and reviews, anyone know it? use it in the MCO area?
