Rough start at Caribbean Beach. I still may end up loving it here but the first night left me not thrilled. I had so looked forward to it here! They were REALLY slow at check in (yes I did online check in). Waited 25 mins next in line to pick up our hoop de Doo tickets. The people at one window were a large group that had a credit card mix up with tickets, took forever to straighten. The only other window the CM chatted for a long time with the people at the window. When they walked away another CM directed me to his window. As I walk up he says "sorry I am closed", takes his cash drawer and walks away. At this time the manager saw me and finally put someone on a window to help. This is after my husband went over to a window twice to get the tickets, first time they said they needed our confirmation # to pick up tickets. I give it to him, they then turned him away because they wanted his room key, which i had. then the third tome the line was not moving! We arrived at the resort by 6:30 pm, had dinner at 8:30 for hoop de Doo. We JUST made it for the show and that was with running!
We came back from the show and went to our room for the first time, no luggage! It was 11:30 at night! I went down to find out what happened and our bags were delivered to the wrong room!
Also a giant dead bug in the shower.
Since then it has been smoother but I was not a happy camper the first night.