We have stayed here on multiple trips and been happy with it every time. It is certainly nothing compared to the Swan or Dolphin, but definitely nicer than a value IMO. The pool IS heated, and we swam the first week of January in 2009. Another great thing is that there are a lot of restaurants nearby that you can walk or drive to. Less than 1/2 mile away is Pizza Hut (right in the hotel parking lot), Dunkin Donuts, Olive Garden, Red Lobster, Waffle House, Perkins, McDonalds, IHOP, etc.
They also have some baby alligators in the lobby inside tanks, so that is cool.