Stayed there for a couple of nights about a year ago; its a nice 3* hotel; its an older, circular shaped, highrise building; it was refurbished at some point, but not sure how long ago; rooms were nice; I would request a room on the North side of the building, as you can see the Universal Parks (probably about 1/2 to 3/4 mile away); there are not many rooms on each floor, but I believe there is about 20 or so floors in the hotel; I did not use the pool or restaurant, so I cann't comment on either; there are restaurants and shopping within walking distance, and Wet N' Wild is just across the street from the hotel; I can not not recall if internet was free, but there was a couple of free computers in the lobby of the hotel; there are not refrigerators or microwaves in the room and no complimentary breakfast; its possible, but I would recommend, to walk to the Universal parks (about a 20 minute walk along Universal Boulevard - its a safe walk, just a bit long, especially if its hot weather). Let me know if you have any questions.