I must have the one Target where in-store pick up works well, LOL ... it also works well at my local Best Buy. (at least it has for me -- and I use the service fairly regularly)
I appreciate Kroger clicklist, but it's taken me some time to get used to the quirks that seem to effect my store. I'd rate it a solid B+
- I have never, not once, had an order where everything on my list was in stock. My store is great about substitutions, and I've never not come out ahead with what they offer. Only once did they sub something I asked for no substitution, and it wasn't a big deal.
- it doesn't take too long at my store ... but it's not a quick pull in & get out process, either.
- I love, love, love not having to schlep cases of water, soda, beer, etc. in & out of the cart, van, etc. It's my favorite part.
- our store recently added same day pickup, which is a game changer for me.