Just got back from a week at Seralago. Overall, we enjoyed it very much and would definitely stay again!
Pros:
~Price we got was awesome
~Pool was sparkling clean and very comfortable temperature (we only used the front pool, so I can't vouch for the one toward the back of the resort)
~Our room was very clean and we had plenty of space for all of our stuff (that is saying something considering we were a group of all females in my room, LOL)
~The staff was very friendly and if we needed anything they were on top of it quickly
~The general store in the lobby is pretty well stocked (which came in handy when DD15 had a reaction to a mosquito bite and I needed some Benadryl at 10:00 p.m.)
~There were Disney touches all over the place (since they are a Disney Good Neighbor Hotel, they use Disney's logos on hotel items, so everything from our Seralago parking pass to our resort info brochures had Disney on it). There were also some Disney cutouts in the lobby which the kids liked getting pics with and they have the Disney Parks info channel with Stacy.
~There was noticeable security throughout the resort which was nice (they were riding around on golf carts checking things out pretty much every time we were outside)
~It was a short, easy drive to the Disney Maingate and I was actually getting a kick out of getting to go through the gate so many times, LOL
~Didn't see a single bug, mouse or rat (tiny lizards, yes of course)
Cons:
~The water pressure definitely needs some adjusting...you can tell when the people behind you are in the shower at the same time you are. Not a huge deal and I know a lot of people have switched to the "low-flow" showerheads anyway, but annoying to me because I have thick hair and need the water pressure to rinse properly. Luckily that only happened to me 2 times all week.
~The outside could use some sprucing up. It doesn't look too bad when you first pull up but once you round the corner past the lobby building, you can tell that the buildings are quite dated. Having said that, everything in our room was modern and up to date ~ it just doesn't make for nice pics right outside the rooms. Not a big deal to us.
~We got annoyed with the shuttle service that Seralago uses. They use Maingate shuttles and in the morning they were pretty much on time to take us to MK and the driver was very nice. However, we were told to be back to our spot by 11:15 p.m. for the last pick up and we got there at 11:14 and the shuttle had already left. It was the last one for the night and we had to take a taxi back ~ not convenient and we put in a complaint about that. Again, annoying, but not a dealbreaker for me ~ we would make to sure to be in the spot at least 10-15 minutes earlier next time to be safe.
As I said, overall we truly enjoyed our stay at Seralago. I plan on staying there for my future WDW trips as well. It saved me so much money and we don't feel like we missed out on the Disney experience at all. Actually, we all agreed that this was our most relaxing trip so far. I'm sure I'll be planning the next one soon!
