Hi All,
As most of you know I'm (39) gratefully sailing with my mom, Cathie (65) on all 3 DVC sale sailings.. 9/2, 9/7, & 9/12 for a B2B2B and have been pretty perking so far and haven't done any Disney venting...
But I need to do some venting that I'm hoping some veterans can help me with... When I called about the DVC sale at 8:45pm last Thursday I was left on hold for 20 minutes when the hold time said 4 minutes; when the CM answered the phone she didn't give her name, was rude, and when she wouldn't give me her name she stuck me back in the que for a 20 more minutes; I hung up thinking I was in limbo and called back where I was told the hold time was 20 minutes and was actually 30 minutes; and the next person I got was pretty good telling me the calls are recorded and the CM #1 will get coached. Should I trust that or report it to someone higher up b/c I was not treated in the normal pixie dust Disney way that I've grown to know since my first cruise in 2004 and my first WDW visit in 1993?
Next, is the part I really need advice... So I told CM #2 that I needed the handicapped cabin my mom and I sailed in during 9/11/2004 due to her being disabled for all 3 sailings of 9/2, 9/7, & 9/12. She said she only had Deck 7 HC for 9/2, Deck 6 HC for 9/7 (with no GTY that the stateroom hosts would move hanging clothes or drawers for us to help us out vs having to pack all the way for the room move), and no HC for 9/12. So, she suggested getting a reg. verandah near the elevators where my mom can plug her scooter in so that we can have the same cabin for all three dates which currently is a Cat 5 in 7024.
And now the long awaited question... I originally asked for Cat 4 which *was* available all 3 dates in the *same* cabin but she said they were on Deck 8 right below the pools with kids running around and that we would want Deck 7. So I took her advice for cabin 7024. But after reading in one of the threads that Cat 4 gives 30 extra sq ft of space over Cat 5 which would help greatly for our luggage and moving around since it is hard for my mom. Also, so many of you veterans on these sailings are so excited to get Deck 8. Reading this makes me really upset that CM #2 talked me into Cat 5 when I could have had Cat 4 telling me Deck 8 was noisy! Though the sale is sold out I've read that there are still rooms available. Should I try to get Cat 4 on deck 8 for all 3 sailings if available?
Sorry for the novel... Looking for some help,

Christa
DVC: BLT 2008 then added SSR 2010