We usually send our stuff down a week before we leave. UPS works well because you get a tracking number & someone signs for it, so we print a copy of this before we leave-just in case! Make sure the correct resort address is on the box, as well as your name & reservation number & your check-in date. If it arrives before you get there, they will hold it in a back room. At check-in there will be a note in the computer that it's there & they will either give it to you then or have someone bring it up within minutes.