I have had great luck calling a florist who is "local" to where they need to be sent. FTD - and other similar ventures merely add to the cost.
I look online, find a florsit who's website I like, and then call them to see if they can do what I want. I usually have a good idea of where I want to start. THe time I didn't have a clue (my SIL's brother passed away) the florist in a fairly small town was FABULOUS!!! Never would have gotten a arrangement that contained "plaid ribbon", an outdoorsy figurine along with greens from FTD.