mcnuss,
No buckets for laptops???

Oh my goodness! I would NEVER put my laptop (well, ok so I don't OWN one, but still) just on the belt itself! Actually, I've had a few impatient people, (in a huge hurry, no time to wait for me to get a bucket for them) just put their laptops on the belt!!! I SHOUTED at the x-ray operator STOP! and I retrieved the computer and put it in a bucket myself! The x-ray belt itself is fine, but where the belt stops at the end and there's a rolling bar, things flip over sometimes, especially when the belt is full of luggage. It's funny how some people treat their stuff with no respect at all, then you have people who absolutely REFUSE to put their stuff through the x-ray! I treat every passengers' belongings as if they were mine. Just common courtesy, in my opinion.
Things are changing for the better here too. CATSA is taking over and we are all going through re-training (mine is next week!) and they are emphasizing customer service, so hopefully, things will get better for all those who travel. Now, you no longer have to turn on your electronics, but they DO have to come out of your bag, as it is impossible to see behind the items when it goes thru x-ray. But hopefully, by December 31st (when CATSA officially takes over) rules will be the same across Canada, so less confusion for everyone!
FOJMO,
sorry to hear about your bad experience. Things are getting better up here in Canada, better training, much better pay etc, I hope it changes down there too soon! There's NO need whatsoever, to be rude, if they don't like their job, they should be doing something else! And I am always pleasant...but never a fella

I am a female, but it just so happens that my fave character, Timon, is male
