I used the $10 in free dining passes at Bush Gardens in November. I asked at customer service in Seaworld how it worked and they weren't sure, so we learned how it worked together. This is what I learned:
1. You have to log in online to print the coupon
2. I could not log on since Seaworld did not have all of the info on me for me to be able to log in. The guest service person had to enter my email address in their system first, then they directed me to a computer for me to create my online account.
3. After creating my online acct, we found the link to hit in order to print the coupon.
4. I purchased two annual passes at one time but could not print the other person's coupon. The other pass holder had to have their own email linked to their annual pass. I set up an account for them and printed their coupon. If a family of 4 all bought annual passes online at one time, each person needed to set up online access separately using their own email address and password in order to print the coupon for each pass.
5. The paper printout cannot be redeemed at food stations. It had to be scanned into the machines in the front of the park then a paper ticket prints out that became the actual coupon to redeem. The printout is valid for the entire month but once you print the ticket at the front entrance, it has to be used that day.
6. Remember that if you are traveling and don't have a printer, guest services will let you print it using a terminal in their office. Just have your separate online accounts linked to your passes set up before you arrive to save time.
As you can see, it was a long process to learn the details.