Samsung Galaxy III and battery issues

[Mom21]

My phone is about 1 year old. I know batteries don't last the same, and will eventually hold a charge less and less. However, mine was fine until about 2 or 3 days ago. It goes from full charge to no charge in about 3 hours without even using it. I have the screen saver on and it goes black fairly quickly. I don't even use it very much. My dd was out shopping yesterday evening and had texted me. I texted her back and put it on bed beside of me just in case she texted me again. I picked it up and the back seemed very hot.

Anyone else have this problem with this phone? It makes me very grumpy as it is fully charged at bed time. I don't want to turn the phone off at night in case I don't wake up in the morning or forget to turn it back on before my dd leaves for school. She is a new driver, and I want to hear if she has any problems on her way to school. Also have elderly parents. Then 3 hours later it is beeping telling me to plug it in and it has been on dark the whole time. I have trouble sleeping. If I get woken up it is hard for me to go back to sleep. Hence, the reason I am up at 3 am right now. Stupid phone.

So what would cause a phone to go from holding charge all day to only a few hours?

 

[novajeanjellybean]

I had the same issue a few weeks ago. I went to the repair store for my provider and had them order a new battery for me. I have the insurance also. Took about 2 days but I'm happy as can be now that my battery is holding a charge.

 

[mckryan]

It's probably time to replace the battery. If your phone continues to drain the battery after you get a new one, then there may be an issue with your phone. My daughter's S3 was doing this earlier in the summer, and we got the phone replaced a couple of times, and now it's fine. We have insurance coverage with Best Buy, and they were great about working through this issue to get her a phone that didn't drain her battery.

 

[The Mystery Machine]

My phone is about 1 year old. I know batteries don't last the same, and will eventually hold a charge less and less. However, mine was fine until about 2 or 3 days ago. It goes from full charge to no charge in about 3 hours without even using it. I have the screen saver on and it goes black fairly quickly. I don't even use it very much. My dd was out shopping yesterday evening and had texted me. I texted her back and put it on bed beside of me just in case she texted me again. I picked it up and the back seemed very hot.

Anyone else have this problem with this phone? It makes me very grumpy as it is fully charged at bed time. I don't want to turn the phone off at night in case I don't wake up in the morning or forget to turn it back on before my dd leaves for school. She is a new driver, and I want to hear if she has any problems on her way to school. Also have elderly parents. Then 3 hours later it is beeping telling me to plug it in and it has been on dark the whole time. I have trouble sleeping. If I get woken up it is hard for me to go back to sleep. Hence, the reason I am up at 3 am right now. Stupid phone.

So what would cause a phone to go from holding charge all day to only a few hours?

Call them and get you to send a battery to you. We did & we did not even have insurance.

 

[Music City Mama]

My phone is about 1 year old. I know batteries don't last the same, and will eventually hold a charge less and less. However, mine was fine until about 2 or 3 days ago. It goes from full charge to no charge in about 3 hours without even using it. I have the screen saver on and it goes black fairly quickly. I don't even use it very much. My dd was out shopping yesterday evening and had texted me. I texted her back and put it on bed beside of me just in case she texted me again. I picked it up and the back seemed very hot.

Anyone else have this problem with this phone? It makes me very grumpy as it is fully charged at bed time. I don't want to turn the phone off at night in case I don't wake up in the morning or forget to turn it back on before my dd leaves for school. She is a new driver, and I want to hear if she has any problems on her way to school. Also have elderly parents. Then 3 hours later it is beeping telling me to plug it in and it has been on dark the whole time. I have trouble sleeping. If I get woken up it is hard for me to go back to sleep. Hence, the reason I am up at 3 am right now. Stupid phone.

So what would cause a phone to go from holding charge all day to only a few hours?

About 3 months ago (phone was probably 6 months old at that time), this happened to me. One day while at work, my phone felt very hot and the charge dropped very rapidly. I found a thread about it on some Samsung forum, and evidently, certain applications (the main culprit being the gallery application) can cause some type of "looping" effect once in a blue moon and it will make you lose your charge very quickly. Sure enough, I had been flipping through pics in the gallery earlier that day. The advice was to turn off the phone and reboot it a couple of times. Worked for me. If you've already done that, I agree with the others that you might just have to get a new battery.

 

[Mom21]

About 3 months ago (phone was probably 6 months old at that time), this happened to me. One day while at work, my phone felt very hot and the charge dropped very rapidly. I found a thread about it on some Samsung forum, and evidently, certain applications (the main culprit being the gallery application) can cause some type of "looping" effect once in a blue moon and it will make you lose your charge very quickly. Sure enough, I had been flipping through pics in the gallery earlier that day. The advice was to turn off the phone and reboot it a couple of times. Worked for me. If you've already done that, I agree with the others that you might just have to get a new battery.

I had turned it off early this morning after it was charged again and restarted. You're right. This appears to fix it. I don't use the apps or the gallery, so not sure why.

 

[quigs3]

This just happened to me. My phone was even losing charge while it was plugged in to the charger. Lucky it was still under warranty, and I received my replacement yesterday. I absolutely hate the Galaxy, and I can't wait until I can get a new phone. I'm definitely going back to the iPhone!