Safe passage

[4 mickey]

Hi just did my husband safe passsge
Won’t let me do mine
Where can I call ?

 

[4 mickey]

Tried but won’t let me open up my name to put informations

Is there a place to call ?

 

[WishUponAStarryNight]

You need a separate account with a separate email address. Have you tried that?

 

[4 mickey]

You need a separate account with a separate email address. Have you tried that?

I won’t bring my phone on my trip

But heard you could put 2 person in same account ?

 

[WishUponAStarryNight]

Safe Passage requires each adult to have their own account. You can always access different accounts from the same device.

 

[4 mickey]

Safe Passage requires each adult to have their own account. You can always access different accounts from the same device.

Sorry I am so not into computers and all

We have my husband email
I created him an account
Adress
Date birth .. and pictures of vaccination


I see me
But can’t open it to fill it
As I say anything Disney is under is email
I tried doing my own account
Won’t open up

But as I say don’t be ( me ) any phone at all while cruising


Is there a number where I can call
This morning I am so nerve wrecking to me

 

[WishUponAStarryNight]

I think if you search the forum, you might find a phone number. I never needed one, so can’t help you with that - sorry. You will need your own email address, though. It cannot be the same as your husband’s. Good luck! I’m sure you’ll get it all sorted out.

 

[lanejudy]

As I say anything Disney is under is email

It doesn’t have to be the same email you use for Disney stuff — just make a new Gmail account to use for your SafePassage account. It has to be separate from your husband’s.

 

[TRTRguy]

Sorry I am so not into computers

I see me
But can’t open it to fill it
As I say anything Disney is under is email
I tried doing my own account
Won’t open up

Log out of your husband's safe passage account. Each adult has to create their own account and upload their documents in their own accounts. While you can "see" everybody on your reservation from any account, you must be logged into your own account to enter information.