We stayed at the RPR from 4/27-5/2. We checked in at 11 am and were upgraded to a pool view room. I asked about club and it was avaialable, but the upgrade cost was $100. We we staying on an annual pass rate of $119 a night, had our rate been higher, the upgrade cost would have been lower (according to check-in clerk).
Overall, the hotel was lovely. I would definately stay again at that rate. We were given a very nice bottle or red wine and mixed nuts as a welcome ammenity. The staff were all exceptionally polite.
I did have a very difficult time getting the minibar emptied. I requested this shortly after checkin and was told it would cost $50. I said I would just empty it myself, but was told that the hotel staff would throw out whatever I put in the mini-bar and replace the items I removed. When I inquired again, I was quoted $25 to have it emptied. Not happy, but not feeling like I had good options (we have a baby and needed refrigerator space), I agreed. When I returned several hours later, the minibar had not been emptied. I called and was told that the earlier quotes were mistaken and that emptying the minibar would cost $75. At that point I did get a bit huffy and ask to speak to a manager. Eventually, the minibar manager agreed to let me empty the minibar myself and not have the daily service check. I emptied the bar into the top shelf of the closet and replaced all the morning we checked out. Strangely enough, when I opened the minibar for the first time, there was a plastic box of rotted and molded rasberrries inside.