RotR Planning & Daily Boarding Group Discussion - *CLOSED*

[rteetz]

so 12 a minute, or 720 an hour. That is fairly low.

I wonder what their strategy for reducing load is? Fewer people per ride vehicle? slower dispatch of vehicles? Fewer people allowed via boarding group at entrance?
When it's running to people see open spots, slots or whatever where someone else could have experienced it with you?

At full capacity this thing can run closer to 2000 an hour. They aren’t running at that yet due to several factors.

 

[Party.Of.4-NY>>>FL]

Especially because they have the technology to limit guests to one BG just as they can limit one initial Tier 1 FP.

Yesterday, guests who had already ridden RotR and then booked in the later BGs that were canceled, received FPs for today plus the comps. Unnecessary Guest Recovery.

I agree that re-riders being given 1-day comps is a bit over the top, especially considering they were also given next-day Multiple Experience FPs. But hey, good for them!

I bet for many of the non-locals that received them, those 1-day comps will cost far more than they saved.

 

[shanes17]

I personally dont mind the early unadvertised opening. Maybe not 3 hours early as that seems a bit extreme, but an hour or 90 minutes before to accommodate the hardcore fans? Not really a big deal IMO, its helping free up lines throughout the day if you think about it.

What I am not a fan of though (and I dont expect this to go over well with a lot of folks ITT) is allowing those early arrivers to book a second boarding pass for RotR so soon in the same day, especially when a lot of the casual park goers arrive closer to the advertised opening time and are then likely left with no opportunity to experience the ride. They should be limiting the attraction somewhat, maybe it to one ride per account per day unless say after a certain time? Maybe after 12pm the limit is removed which would give the casual fans at least a better shot at experiencing it once, plus this approach would also accommodate the half day park pass customers.

 

[Lewisc]

The CM at the Skyliner exit at DHS is telling guests to talk to CM at RotR and see if an exception can be made. Suggested guests wont be using a slot hours later

 

[sachilles]

If 2000 per hour is the target, then they are somewhere near 50% which seems like maybe one half of a 2 track system is problematic.
It's day two, and they didn't really do any soft openings to stress test it.
They seem to be adapting to what is being thrown at them despite the crowds. They'll continue to adjust opening times, virtual queue strategies etc. A bit of a trial under fire for the cast on the opening team. They'll continue to learn to be more efficient inside the attraction.
So not a flawless beginning, but a more positive one.
Rather than keep someone waiting in a 3+ hour line to have the ride stop, I think the virtual queue is a good choice for this. I would be nice if maybe they staggered the availability of groups a bit more. Lets say they release limited amounts randomly through the day? That way they have a better idea if they'll actually be served. So lets say boarding group 1-20 released at 6am, 21-40 at 8am, 41-60 at 10am and so forth.

No matter what happens or the strategy used, somebody will be left out, which will be disappointing to them. However we deal with it for every other ride in the park with refurbs, unscheduled mechanicals, weather and so on.
The only issue I see is the early opening.
Perhaps open the first boarding groups 1-20 for the pre-opening time. Then allow the 21+ groups to open at scheduled opening?

 

[birostick]

Enjoyed a nice fuzzy tauntaun and am back at the front to wait for 1 more boarding group

 

[Fido Chuckwagon]

The first day I can understand and expect, anything past that is deceptive. Within an hour of stated opening time okay, not 3 hours that’s crazy.

Running out of BP's for a ride they are advertising heavily 30 minutes before a park's stated opening time is extremely deceptive. They are going to get flack for this and rightfully so.

 

[yulilin3]

So I wonder if what happens after the hangar is the bottle neck in terms of what is slowing the attraction down?

yes, that's techincally the second part and the main ride part that's having issues

Yesterday I only waited after the hangar once. Other times it was walk on after we were done with our Holoscans.

that's great to hear, so how long was your total ride time between pre show and exit?

 

[Garyjames220]

you do it through the app, once you enter the park it takes about a minute or two to be able to join. Thread about how to join BG is separate on this sub forum

can I do it from the buses and then just get a bus to another park and come back later with out needing to go in

 

[SaintsManiac]

can I do it from the buses and then just get a bus to another park and come back later with out needing to go in

No

 

[DizFan13]

can I do it from the buses and then just get a bus to another park and come back later with out needing to go in

What's been reported so far is that you have to tap in and enter the park before you can join, but then you can leave and return after your BG has been called.

 

[Liljo22]

so 12 a minute, or 720 an hour. That is fairly low.

I wonder what their strategy for reducing load is? Fewer people per ride vehicle? slower dispatch of vehicles? Fewer people allowed via boarding group at entrance?
When it's running to people see open spots, slots or whatever where someone else could have experienced it with you?

I highly doubt its 12 per minute when it running at 100%. There are 4 interrogation rooms holding 16 guests each. At 100% they would be cycling through 64 guest in the time that it takes to run through one preshow. I can't find a preshow video that is one continuous shot but if the time from door open to launch is 2 minutes, you are looking at about 1920 guests per hour at 100%.

 

[OhhBother]

can I do it from the buses and then just get a bus to another park and come back later with out needing to go in

No. You have to tap in at the turnstiles.

 

[dina444444]

I highly doubt its 12 per minute when it running at 100%. There are 4 interrogation rooms holding 16 guests each. At 100% they would be cycling through 64 guest in the time that it takes to run through one preshow.

It’s running at less than half capacity right now. Estimated through put yesterday was about 800/hour. It’s suppose to be able to handle more than double that.

 

[birostick]

Just saw neil patrick harris leave RoTR... fyi

 

[Garyjames220]

So what time this morning had the boarding groups been filled

 

[birostick]

So what time this morning had the boarding groups been filled

Roughly 8am

 

[Fido Chuckwagon]

RotR isn’t considered an EMH attraction. Really this isn’t too different than the early days of Pandora. People lined up well before park opening and many days the park opened early to accommodate.

True, but when they did this they weren't using a VQ system that caused it to be impossible to ride Pandora if you didn't arrive at least 40 minutes before the posted park open time, right? You could still line up, even if it was a 4 hour line? The problem isn't the early openings per se, it's the early openings coupled with the fact that it is impossible to ride their heavily advertised ride if you show up at the posted opening time.

 

[SuJo]

Ok, off the ride and just saying it was amazing

 

[rteetz]

True, but when they did this they weren't using a VQ system that caused it to be impossible to ride Pandora if you didn't arrive at least 40 minutes before the posted park open time, right? You could still line up, even if it was a 4 hour line? The problem isn't the early openings per se, it's the early openings coupled with the fact that it is impossible to ride their heavily advertised ride if you show up at the posted opening time.

Understandable. I think the virtual queue is their best option due to the operational issues with the ride. If it was running like they want it too then they likely wouldn’t have done the VQ.