Room upgrades?

[OrlandoMagic]

It just sounds really scary. What I would do is phone the hotel directly and make sure they have your reservation confirmed and that it is paid in full. Since nobody has actually stayed there with this deal, I'd do everything I could in advance to make sure that it is honoured. It would be awful to get there and find out that things are not what they seem and you are forced to stay somewhere else.

Thanks for the advice damo, I will call them when I get my booking reference in the post.

 

[damo]

Thanks for the advice damo, I will call them when I get my booking reference in the post.

Good luck. I really, really hope that things work out for you.

 

[kevin harrison]

Stop worrying, I had an original booking with HRH and an upgrade to a deluxe queen room because I am a Rock royalty member at a rate of £112 a night.

I cancelled the booking, booked at a rate of £68 a night with Netflights.

I then rang my contact at the HRH and asked if I could still have my upgrade and they have agreed !

Netflights even emailed the HRH for me to smooth the booking over for me. The HRH have confirmation of my booking. I haven't had confirmation via email or post yet from Netflights , booked Wednesday with a deposit of £400, which has left my account. I was told that it normally takes 3 days for a confirmation email or invoice to be sent out.

Happy Days !

 

[Leanne1977]

Stop worrying, I had an original booking with HRH and an upgrade to a deluxe queen room because I am a Rock royalty member at a rate of £112 a night.

I cancelled the booking, booked at a rate of £68 a night with Netflights.

I then rang my contact at the HRH and asked if I could still have my upgrade and they have agreed !

Netflights even emailed the HRH for me to smooth the booking over for me.

Excellent!! Thanks for posting, you have put my mind at rest.

 

[RACEFAN9]

Thats great! hope that happens to us! what room did you get upgraded from? and did you book direct with universa/lowes?

WE HAD STANDARD 2 QUEEN AND WAS UPGRADED TO DELUXE QUEEN.WE WERE NEXT TO THE MAIN POOL AND SPA.AND CLOSE TO THE WATER TAXI.ROOM WAS HUGE.BATHROOM HAD SEPERATE SHOWER.