Room Requests & Travel Agents

[Terk-1]

I booked my next trip with a AAA travel agent (who is great) and was wondering about a few things. I have some room preferences and was wondering if I need to ask my agent to add these to the reservations or do I need to call Disney directly? What I mean is that I want a non-smoking room, then would like to request a certain building at one resort and a certain room at the other. I know nothing is definite, but would like to get these into the reservation ahead of time. I'm used to doing everything in pieces, so using an agent and booking a package is a little new to me. Usually I'll fax room preferences to the resort ahead of time, then call the resort 4 days out to confirm the preferences. Can I do this if an travel agent booked the trip or does the agent need to do this?

 

[safetymom]

The agent needs to do this.

 

[Marimar]

Yes, unfortunately you have to go through them for everything. One of the downfalls of going through an agent. Although ours is excellent I feel a bit out of control. Must be the obsessive compulsive side of me LOL!