Room Request for HA room?

[Simba's Mom]

When I did on-line check-in for my HA room for my next trip, they didn't offer the option of "upper floor". However, they did offer the option of "near elevator", which I thought was ironic since all the HA rooms at that resort (BCV) are near the elevator. It wasn't a problem since I chatted with a CM right afterwards, and she added the request to my reservation. This is my first HA reservation so I was wondering-is it normal to have the "Near Elevator" as an option on a HA room but not "Upper Floor"?

 

[Her Dotness]

I'd think it depends on where the HA rooms are located at a given resort.

Maybe upper floor isn't an option in case of fire?

Don't have a clue as DH prefers ground floor and usually requests that. We book a wheelchair roll-in shower 1br at VGF1 so know exactly where our room will be since there's only one of those.

 

[SueM in MN]

In some resorts, the accessible rooms are not close to the elevator, so it may be sort of a generic choice

 

[lanejudy]

Room requests on the online checkin are very generic, and sometimes completely off-base (like it belongs to a different resort). If there is something you really want to request it is best to call and have it noted, then don’t add any request to the online check-in.