ROFR Thread July to Sept 2022 *PLEASE SEE FIRST POST FOR INSTRUCTIONS & FORMATTING TOOL*

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I consider contact from a guide good customer service. I also know that it has secondary intent of adding sales or data tracking.
 

Why would you ever want unsolicited contact from your guide?
I promise you, the intent of adding sales is "secondary" to nothing.

I would recommend that you consider the benefits of having a great relationship with the direct sales side of DVC may help in other areas of you DVC relationship.

My guide treated me great even before I purchased despite me asking a billion questions. I just kept the dialog open and was honest with my intention that I was considering a direct purchase in the future and now I’m still keeping the options open for more direct (VDH, Poly2, etc.) as the years go by.

I feel like I’ve also gotten value out of the relationship by asking my guide to help me by looking into things that were held up on my resale purchases. He never made any promises but said he would ask some people in the other departments and somehow like magic things that were stuck got moving along. I can’t say my guide did it, but I think it didn’t hurt.

There is a saying for people in the sales profession - “sales cures all sins”. You can reverse engineer this to a buyers perspective and say that buyers that show the potential to buy and who are likely to continue to buy can ask for help/service as long as it’s reasonable. Sales people love relationship clients. Play the other side of that to your benefit and life is good :)
 
enticethemoose---$167-$22630-130-BLT-Oct-0/21, 248/22, 130/23-seller pays closing- sent 7/5- passed 8/4

Shocked!! I thought there was no way this was getting through!
Congrats! My very similar BLT was taken just 2 weeks earlier. Oct UY, 125 pts, $165/pt. And with some of the other BLTs taken at $170+/pt, yes, it is surprising that yours passed. Maybe the BLT wave of ROFRs is over, or maybe yours was just the random one they let through.
 
They can't make it impossible to use your contract. If they shut down their website and laid off all of their MS cast members, obviously they can't do that. I see this as the same thing in principle, just on a smaller scale.

Again, this is about the legal timeline for a timeshare product to be transferred from one owner to the next. And, as I said, I have yet to find anything that defines what that needs to be. So, does it than go to what is considered "reasonable"? I don't know....just saying in my research I can't find anything...does not mean it doesn't exist, but if it does, its not easy to find.

In terms of MS? Actually they can indeed shut down the website, and cut staff to the bare minimum for MS if they want. They get paid a straight fee to owners to manage the program...and of course they decide what that is... and how it works and if it is not acceptable, then owners would have to vote to replace them as the management company....which is almost impossible to do.

But, creating a new contract for a new owner (which is what happens) is a function of DVD and not of DVCMC...but once, the contract is created and loaded into the membership, then they assign DVCMC CM's to load the points.

ETA: The other question is whether or not the information shared at the beginning of the resale process that states that transfer can take up to X amount of time is sufficient notification to a potential resale buyer? No idea....but if I had to guess what DVD might use as a reasoning it could be that?

Here is the best info I can find that seems to indicate that the transfer time can vary by developer, but doesn't seem to assume a specific timeframe (as this is not related to DVD and DVC specifically)

https://vacation-times.org/basic-closing-process-for-deeded-timeshares-in-the-united-states.html
 
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Well well well😎
If this is true, it has me nervous since I have two SSR contracts in ROFR right now and really can't afford both of them to pass. The price is low enough to where I expect them to be bought back, but might cause me to have a knee jerk reaction and cancel one of these prior to the 10 day cancellation period.
 
I consider contact from a guide good customer service. I also know that it has secondary intent of adding sales or data tracking.
I
I'm not fooled by their intent. But, I appreciate them reaching out offering assistance regardless.
I agree. I actually enjoy our usual phone call from our guide welcoming us home and asking if we need anything. He always leaves the disclosure that we can let him know if we need anything or if we’d like to come see….. (fill in the new sales resort at the time). But I don’t see it as offensive at all. 🤷🏼‍♀️
 
We told our guide we weren't actively looking to add-on until later this year unless incentives improve. He made a note to check back in with us at the end of this year (or when he had more information on VDH, by our request) and not a peep since. I really appreciate how not pushy they've been.
 
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