Rich mom hires handicapped tour guide to cut lines

The article is in the NYPost, which is basically a tabloid. Even if part of it is true, which is doubtful, I doubt this is rampant. People who are the "1%" have a lot more money than you'd even need for the VIP experience.
 
I think the only choice Disney might have is to take away any real or perceived advantage, and stop making exceptions. That would be expensive, as they have to complete mainstreaming all the attractions.

An alternative might be to go back to how I saw it being done - or at least, a CM trying to explain how it was done to someone - pre-Fastpass. The person with the GAC can wait in a special holding area, with some number of family members...but someone has to go through the standby line. When they reach a reasonable "join" point, they can join the line. There would of course be issues with this, but if they can at least make it less of an advantage, or at least a hassle to take advantage of, without making it more of a hassle to those who need it.

Some time back while discussing FP+/MagicBands, I proposed a technical solution - here it is again...instead of a GAC card, give them a MagicBand. This MagicBand can be used to obtain a FP+, but of a different type. It has a return time based on the current standby time, and it has a very limited return window.

While waiting for this return time, they can do other things - but they CANNOT get another one until after the previous one is used or expired. Whether there would be a way to prevent them from entering any line is an issue to be solved.

It's not a complete solution, but it is a start.
 
By federal Ada laws Disney can't not ask or read a dr note they can't ask for proof of disabilities so their really nothing Disney can really do unless they come up with a new gac system. Which I think they my have to after this which would be wrong and ad because it might make it harder for the guest who Really need a gac to get one so their no real clear answer on how Disney can stop the abuse. Yes if they find people doing this they can ban them but when Disney ant ask for proof their no stopping someone else from picking up where they left off.

And you can't be sure they didn't need the wheel chair. I have twice gone to WDW and used an ECV. The first time I was just finishing six months of chemo. I hadn't lost my hair, so I pretty much looked fine. This last time, I have a bad knee due to arthritis. The pain comes and goes so sometimes it doesn't appear I need it. There are people who abuse the system but I can personally attest to just a very few rides that a wheelchair or ECV are an advantage.

Kim
 
I think these folks are confused about which 1% they are. *hint* it's not the good one.

Ticket prices aren't the problem. It's having a set of standards by which you live - and living by them. Common decency. Knowing that your good time is not more valuable than anyone else's good time.

Good for the handicapped folk who were charging those prices. If you're going to be an entitled donkey than by dog you should pay for it.
 

I doubt this story is true. Too many inconsistencies. If it is true, though, the majority of the fault lies with the tour agency that offers this service. I looked at their site and it looks like the main services they offer are admirable, but, if they do offer disabled guides for the purpose of getting their clients through the lines more quickly, then they're clearly trying to sucker them, because, as has been posted on the boards many times (and been experienced by me, personally), the GAC doesn't give front of the line access.
 
If this story is actually true remains to be seen. People are discussing it because even if this particular story isn't true, there are people out there who do things like this, pretend to need a GAC or abuse them.
It's a clear issue. Something needs to be changed with the GAC system.
 
I have been to Disney many times with my brother who is in a wheelchair. There are very few lines that you actually "cut" and it is usually just and alternative entrance that is accessible. There are more times than not that we have waited for it's a small world, thunder mountain and splash mountain longer than the actual line. Now this is not busy season, but it is not what most people think. Most rides now have accessible lines and we go through the regular line. Plus we are pulled to the side to wait for the wheelchair car or to wait for them to slow down the belt or ride car.
I really don't think this story is true.. Or at least it is an exaggerated example.
 
I think there is at least something to the story...I think some of the inconsistencies can easily be attributed to the lack of attention that would be given to someone who would do something like this anyways...why should they know that it's called Fastpass and not Speedpass (which exists but is something else) if they don't even use it?

I have been to Disney many times with my brother who is in a wheelchair. There are very few lines that you actually "cut" and it is usually just and alternative entrance that is accessible. There are more times than not that we have waited for it's a small world, thunder mountain and splash mountain longer than the actual line. Now this is not busy season, but it is not what most people think. Most rides now have accessible lines and we go through the regular line. Plus we are pulled to the side to wait for the wheelchair car or to wait for them to slow down the belt or ride car.

Things are a bit different for someone who uses and wheelchair or ECV merely for transportation, and does not need it on the rides themselves.

In December 2010, my father in law was with us. He has Parkinson's Disease, which in his case manifests itself with difficulty walking. He could certainly walk short distances, say to get on/off an attraction, although he might need extra time on some of the moving attractions like Buzz and HM.

He didn't do any of the coasters or anything like that, but here are some things of note, as we did not experience as much "mainstreaming" as expected.

Haunted Mansion - on approach, we were directed to the exit. We had to wait a short time as a KTTK tour was coming out, but we were then loaded in from the unloading platform. Got to see the corridor in between, but didn't get to do the stretching room or anything.

IASW - on approach, we were directed to the exit queue. We waited a short time as there were a few people on ECVs ahead of us, and they loaded one group from our line per boat. No one needed to wait for the WC-accessible boat. The main line wasn't terribly long, but we still boarded before most of them.

Buzz Lightyear - We were told to use the Fastpass line. Dealing with the turns with the ECV seemed easier in that line. We waited for a few to be loaded from the standby line, and then boarded.

Toy Story Mania - We had Fastpasses, but on approach we were directed to the Fastpass line with the ECV and never asked for the passes. After getting to the join point, we were then diverted directly to the accessible platform. Here is where it was interesting - we waited a LONG time. There were several families ahead of us, two with a wheelchair that could not transfer. There is a special WC-accessible car that holds only two people, coupled with a normal 4-person car. It appears there is only one of them, so we had to wait for that car to come around, get unloaded, loaded again (which with the WC takes time as there is a ramp, and they have to secure the WC, etc.). And then wait again for it to come around, unload, load, etc. They didn't divert a standard car pair to the platform, even when the WC-accessible car wasn't needed.

I can pretty much guarantee that in that case, we waited longer than the standby line.

Those are the ones that I remember being the exception to the mainstreaming. 3 out of 4 appeared to be an advantage.

Since he didn't do any of the more thrill-level rides, I don't know how those may have been affected, but from my own experience it doesn't seem that as much as been mainstreamed as expected.
 
I use an ECV regularly.

Almost all attraction lines are "mainstreamed" where I will go all the way to "Load" in my ECV.

If it is a ride type attraction, at Splash Mountain, Haunted Mansion, Toy Story Midway Mania, Figment, Dinosaur, Safari, and Buzz Lightyear I will go most of the way through the regular line and then be diverted. And often the waiting after diversion from the main line is longer than the main line wait.

At Big Thunder Mountain, it's a small world, and Spaceship Earth there is a special line. Yes, the wait on these special lines may not be as long as the regular queue, but it is still not immediate access.

If it is a show there will be special seating area. I have had times when I have had to wait for a next show while people who were in line behind me were let in as there was no more accessible seating available.
 
It makes me sick that this story is getting so much coverage. It is in all my Disney news feeds and just re-enforces what so many people think about people they see using GAC cards or assistance devices who they decide don't need them. If the story is true, it's absolutely disgusting, but true or not, it is just going to cause more whispering and finger pointing for many who legitimately need assistance, but may not visibly appear to.

On our last trip my mom needed to rent an ECV. When in New Fantasyland it was MOBBED, shoulder to shoulder, can't move, mobbed. It made my mom very nervous, so I rode her ECV through the area...WOW, you should have seen people when she got off and I got on. I only rode it about 50 feet to park it, but the looks I got! Seriously, people have NO idea of a situation and just need to mind their own business. For every one PERCEIVED faker you think you see, I am willing to bet there are 100 or more people who could not come and enjoy Disney as you are so incredibly lucky to do without the access and freedom that Disney, GAC cards and assistance devices provide.

FWIW, if the story is true, I would love to see those people banned from the parks, but since that probably won't happen, I will rely on karma for them and hope that nothing to the program as a whole is done because anything that makes access more difficult for those who need it just isn't worth it.
 
I don't need a GAC nor will anyone in my party be in a wheelchair, ECV, or anything else that is perceived as "Handicapped". When I first read this article, I said to myself "this is just going to make things worse for those that actually need it. they already get stares and grumbles." If someone in a WC, ECV, etc "cut" me on a ride during my trip in October, I sure didn't notice. In fact, I was loading for a ride and saw a girl being held up by her father so she could see the ride (HUGE grin on her face) and was surprised she wasn't loaded first though I honestly don't think she noticed. She was just HAPPY to be looking at the ride. If they had let her on before me, I would've waved as she passed by. It was my 2nd trip and I don't know if it was her first trip or her millionth, but I do know that I was 30 year old there to celebrate my birthday and she was a child no more than 7 who I would've gladly let go before me. I hope that if this is true, it doesn't make things harder for those who do need to use the alternate lines for whatever reason. The last thing those families need are stares and whispers, wondering if the person in the wheelchair is "hired" or not.
 
When I first read this article, I said to myself "this is just going to make things worse for those that actually need it.

I think that's the worst part of this.

I don't doubt that there are some who use ECVs who probably don't really need them, but big deal. Disney World is a huge place. That certainly has no impact on my enjoyment of my visit. And being a physician, I'm well aware of the fact that not all disabilities are clearly visible. Someone may look perfectly "normal" and still need mobility assistance.
 
The tour operator appears to have suspended service according to their web page:

http://www.dreamtoursflorida.com/vip-tours/

Interesting part of their statement:

"Our focus has primarily always been providing magical vacations for adults with special needs and helping their dreams to come true."

Which is all well and good - but if they were using the guide's condition to bypass lines, when the guest's "special needs" was they just wanted to bypass lines, well...
 
I am sure it has been stated before, but since Disney is all handicapped accessible, then there would be no reason to give someone preference to the head of the line.

Unfortunately, this particular company did not do their research properly before they made such a claim.
 
The tour operator appears to have suspended service according to their web page:

http://www.dreamtoursflorida.com/vip-tours/

Interesting part of their statement:

"Our focus has primarily always been providing magical vacations for adults with special needs and helping their dreams to come true."

Which is all well and good - but if they were using the guide's condition to bypass lines, when the guest's "special needs" was they just wanted to bypass lines, well...

I think that is what they were doing. Before they yanked the VIP tours section of their website down, they had some sort of verbiage in the description of that service that indicated they made special use of Fastpass entrances. I wish I could remember the exact wording. It didn't take too much reading between the lines to figure out they were saying without saying it though. They could have the rumored Unlimited Fastpass that was discussed on a thread a few weeks ago about these offsite tour guide companies, but I kind of doubt it. Seems to me if that was the case, they would have set the record straight yesterday.
 
There are plenty of holes in this story, let's just say I am a little skeptical.

My daughter waited one minute to get on Its a Small World  the other kids had to wait 2 1/2 hours,

REALLY??
 
The tour operator appears to have suspended service according to their web page:

http://www.dreamtoursflorida.com/vip-tours/

Interesting part of their statement:

"Our focus has primarily always been providing magical vacations for adults with special needs and helping their dreams to come true."

Which is all well and good - but if they were using the guide's condition to bypass lines, when the guest's "special needs" was they just wanted to bypass lines, well...

The message being, if you're disabled, don't try to get a job as a tour guide. Only the able bodied are allowed to be guides, period.
 
The message being, if you're disabled, don't try to get a job as a tour guide. Only the able bodied are allowed to be guides, period.

I think the message is that if you are able bodied, you shouldn't use your tour guide (who isn't going on the ride) to skip the line. But I don't know anyone who is disabled who has skipped the line anyway, so...
 
Here an article from cf13 news which is written much better and just get the facts but is the post editing what Disney said look at their quote they got from Disney and compare it to the post one line statement. I know the post says they got it yesterday and cf say Disney told them today but still why would Disney release two different statements.



http://www.cfnews13.com/content/new...icles/cfn/2013/5/15/wealthy_using_disabl.html


Here the post one again

http://www.nypost.com/p/news/national/disney_probes_sleazy_riders_BsFgeKjl2ugf7PvqQAAiaO
 




New Posts









Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top