Well, I am not a troll, but I personally would never use TCC because of the way people have treated me on the phone when I have called for rates. Quite some time ago I posted the following ....... (which is why I would never use TCC)
I have called them several times and the people that answer the phones are rude, hateful, short, unhelpful and sometimes just downright nasty.
I called the first time and some woman very hatefully, as if I had interrupted her sleep, answered "TiffanyTownCar" (one word). I asked for a pricing and she quoted something off to me. I had asked again for her to give me the pricing for a round trip fare on a shuttle to Disney's Pop Century from the airport and she rattled it off again and sighed. I said thank you and she hung up the phone without saying thank you, thank you for calling, we don't want your business, anything.
I had asked her to repeat it because it did not line up with what was on their website.
My mother-in-law had called me because I provided her with the website address. She said she called to make a possible reservation and the prices given to her were $30 higher than on the site. She requested pricing for both roundtrip fares to and from the airport as well as transportation to and from Universal Studios. She said that the woman she spoke to was very hateful and was aggravated with each question she asked. She did not make the reservation. (which I can kind of understand because my mil will ask you more questions than a 5-year-old)
I called them to ask them about the pricing as I thought I had more tolerance and the woman who answered the phone was like the one above, quick, one word answer, hateful, you name it. I told her what had happened and she said then she did not call here, I said she had to have because she gave me the number I just called. The woman then said, well, then she did not know what she was talking about or she asked for the wrong thing. I told the woman thank you, I hung up and I called other places.
The others may be a little higher in price, but for the lack of service and hateful attitude coming from the calls we made to Tiffany Town Car, I am willing to spend $50 more in transportation. Of course now it does not matter because we are using DME.
