Greetings -
Years ago I was a member of the DIS (10 year cast member) and so on. When I left the company I took a break from all things Disney! Fast forward to today and 2 children later!!! In the past year we have been to Disney 3 times and have now just returned from 7 nights aboard the Fantasy. My 6yr old son is bi-laterally profoundly deaf. Both of our children are adopted from ethiopia. Needless to say the crusie did not go so well fo him and I wrote guest communications and included photos of some of the challenges and the response I got was not even an I'm sorry just a thanks for sharing your feedback. I really am rather upset and am hoping you can point me in another direction to advocate for him.
Courtney
Years ago I was a member of the DIS (10 year cast member) and so on. When I left the company I took a break from all things Disney! Fast forward to today and 2 children later!!! In the past year we have been to Disney 3 times and have now just returned from 7 nights aboard the Fantasy. My 6yr old son is bi-laterally profoundly deaf. Both of our children are adopted from ethiopia. Needless to say the crusie did not go so well fo him and I wrote guest communications and included photos of some of the challenges and the response I got was not even an I'm sorry just a thanks for sharing your feedback. I really am rather upset and am hoping you can point me in another direction to advocate for him.
Courtney