They may be getting backlogged already. I cancelled mine and the CM told me the returns happen on Thursdays. It was a Tuesday so he didn't think it would happen the first Thurday. It didn't happen the second Thursday either. I chatted and they confirmed they are borrowed points in the 2020 UY. So maybe this Thursday. Hopefully! It will be 16 days at that point. I am not in a hurry, I am not booking anything until late May, but hopefully it will happen soon.