RetailMeNot account suspension

[bigmochick]

Just received notification via email that my account "appears to be in violation" for "fraudulent, abusive or suspicious activity". WTH? Anyone else have to deal with this? I can appeal the decision by sending them a bunch of information, half of which they should know already such as "detailed account activity related to RetailMeNot's Cash Back Offers over the last 30 days. I did the shopDisney $10 off $100 purchase twice, 4/18 and 4/20. Currently have $20 pending. That's the only times I've ever used RetailMeNot.

 

[kymom99]

Sounds like a scam

 

[kaytieeldr]

Some stuff from their T&C that might be applicable:
"“Number of Rewards Offers per Person” means (a) for Online Cash Back Rewards, a limit of 10 Rewards Offers in the aggregate under all RetailMeNot Promotions in any calendar month and a limit of three Rewards per Merchant in any calendar month and (b) for In-store Cash Back Rewards, a limit of 5 Rewards Offers in the aggregate under all RetailMeNot Promotions in any rolling 30-day period, unless otherwise specified in the Promotion Landing Page."

"1.YOU MUST CLICK ON THE PROMOTION LINK FOR THE REWARDS OFFER DURING THE SAME SHOPPING SESSION THAT YOU COMPLETE YOUR PURCHASE FROM THE MERCHANT. IF YOU VISIT OTHER SITES BEFORE COMPLETING YOUR PURCHASE OR USE COUPON CODES NOT PROVIDED BY RETAILMENOT, YOUR PURCHASE MIGHT BE ASSOCIATED WITH A SERVICE OTHER THAN RETAILMENOT AND YOU MIGHT NOT BE ELIGIBLE FOR THE REWARDS."

https://help.retailmenot.com/custom...ards-and-wallet-terms-and-conditions-excerpt-

 

[nycdisneygal]

I also think it may be scam

 

[Happyinwonerland]

Its a scam, don't give them any info. Login to your retail me not account through their web address, NOT the link in the email. If it doesn't allow you to login, then call the customer service number on their website, not the number in the email.

 

[MrsJackSparrow4Life]

Sounds like a phishing email to me. I got one recently that said my Amazon account was compromised and locked. Wanted me to click a link to log into my account to unlock it. I ignored the email and went straight to Amazon and was able to log in no issues

 

[ClapYourHands]

Some stuff from their T&C that might be applicable:
"“Number of Rewards Offers per Person” means (a) for Online Cash Back Rewards, a limit of 10 Rewards Offers in the aggregate under all RetailMeNot Promotions in any calendar month and a limit of three Rewards per Merchant in any calendar month and (b) for In-store Cash Back Rewards, a limit of 5 Rewards Offers in the aggregate under all RetailMeNot Promotions in any rolling 30-day period, unless otherwise specified in the Promotion Landing Page."

"1.YOU MUST CLICK ON THE PROMOTION LINK FOR THE REWARDS OFFER DURING THE SAME SHOPPING SESSION THAT YOU COMPLETE YOUR PURCHASE FROM THE MERCHANT. IF YOU VISIT OTHER SITES BEFORE COMPLETING YOUR PURCHASE OR USE COUPON CODES NOT PROVIDED BY RETAILMENOT, YOUR PURCHASE MIGHT BE ASSOCIATED WITH A SERVICE OTHER THAN RETAILMENOT AND YOU MIGHT NOT BE ELIGIBLE FOR THE REWARDS."

https://help.retailmenot.com/custom...ards-and-wallet-terms-and-conditions-excerpt-

I think that means it just doesn't track with RMN because it tracked with another site. Some of the cash back sites work on the same platform, so they "know" when the purchase was credited. I booked a hotel room and used a coupon code from RMN, but went through my ebates portal, and it didn't credit on ebates. When I went through the ebates portal the next day to book another hotel room on the same site without the RMN coupon code, it credited on ebates.

 

[bigmochick]

It was a scam but I didn’t realize it til it was too late. This is what they have:

• First and last name
• List of all email addresses associated with your RetailMeNot accounts
• Contact phone number
• Detailed description of account activity related to RetailMeNot's Cash Back Offers over the last 30 days
• List out any purchases made through RetailMeNot's Cash Back program that have been returned
• I gave them my name, email (which they already had to send the email) and phone number, I wasn’t detailed in my answers for the last two demands. What should I do now???

 

[kymom99]

Change your passwords. Email and RMN

 

[MrsJackSparrow4Life]

Definitely change your passwords and if you have any financial information connected to the accounts disconnect them right away.