Retail Request

[2Kds2K9]

I've been working retail for almost a year now, and with the Holidays upon us, I have a few requests!

1. If you ask for me to get something from the stock room, please stay in the same general area and wait for me to return. Please don't make me search the entire store for you. I have other customers needing my assistance as well.

2. We close at 9/10pm. Please don't think that when we lock the door and turn off the music, we become your private store. Most of us have worked 7+ hours by this point and we still have an hour or more of clean up to do. We have families as well.

3. Watch your children! This is not an indoor playground. Our items are not for climbing on or tossing back and forth.

4. If you break something, let us know. We will most likely not make you pay for it, however, I'd rather know up front rather than stumble upon it later, or have a child find it.

5. Please be patient. Half of our staff is seasonal at this point and they are trying their best.

6. Please and Thank You will go a loooooonnnnggg way!

Happy Holidays!

 

[wdwgirl03]

Nice! I worked a 2nd job in retail for the last 3 years (but quit a couple months ago...) so I loved this list.

 

[DisneyNutMary]

Amen!

 

[Sorsha]

I've been working retail for almost a year now, and with the Holidays upon us, I have a few requests!

1. If you ask for me to get something from the stock room, please stay in the same general area and wait for me to return. Please don't make me search the entire store for you. I have other customers needing my assistance as well.

2. We close at 9/10pm. Please don't think that when we lock the door and turn off the music, we become your private store. Most of us have worked 7+ hours by this point and we still have an hour or more of clean up to do. We have families as well.

3. Watch your children! This is not an indoor playground. Our items are not for climbing on or tossing back and forth.

4. If you break something, let us know. We will most likely not make you pay for it, however, I'd rather know up front rather than stumble upon it later, or have a child find it.

5. Please be patient. Half of our staff is seasonal at this point and they are trying their best.

6. Please and Thank You will go a loooooonnnnggg way!

Happy Holidays!

Do you work at JoAnn's?? I do, and I could have written your post!

Here's one to add:

7. Please do not feel free to open the door to our break room and say "I hate to bother you while you are on your break, BUT..." and then proceed to ask us to help you with a million and one things. Chances are, this is the first time we have sat down since we got to work, we are tired and hungry, and probably only get 15 minutes anyway. Honestly, we don't mind directing you to ONE item, but other than that, find someone out on the sales floor.

 

[goofinoff]

I love it!!! How about this one.....

If you are going to write a check and I have a line of other customers waiting to be rung up, please don't wait for me to ring the sale and bag your items BEFORE you even get your checkbook out. Kindly start to write your check while I am ringing the sale!

If you are shopping on December 23rd, please don't get ugly with ME because we are out of the item on your list because YOU waited until the last minute!

I could go on and on!! I've worked retail for 23 years!! For the most part people are great this time of year but there are those expections!!! We all get them!!

 

[Jennasis]

My complaint when I worked retail was the ANIMALS who would paw through the neatly folded clothing displays and then leave the crumpled item in a big heap. Now, as a customer, I neatly refold any item I pick up.

 

[marcyinPA]

I worked retail for many years, and I agree with all of them!!!

 

[scrapquitler]

My complaint when I worked retail was the ANIMALS who would paw through the neatly folded clothing displays and then leave the crumpled item in a big heap. Now, as a customer, I neatly refold any item I pick up.

I try very hard to be a good customer and not leave a mess. But recently I've noticed that a number of clothing items are folded in such a way that the size tag is folded to the INSIDE of the garment, and I can't find the size of the item that I need unless I unfold each and every one of the garments in the pile Old Navy and BJs are sometimes guilty of this, and lately, Walmart has been more and more of a problem for this as well. The other day in Walmart I saw a display of Juniors Hoodies that I thought my DD would like. The size was printed inside the jackets at the back of the neck (and they were zipped closed) and the size also appeared on the hang tag at the wrist...and the sleeves were folded to the back, the hoodie was folded in thirds lengthwise and then in half the other way. I could only see the size by moving the entire pile and either unfolding or unzipping each and every sweatshirt (and I didn't find the size I needed after all that! ). Then it took me forever to make them semi-folded and neat again.

 

[tlbwriter]

Words we should follow all year, not just at the holidays.

 

[JVelasquez]

I love these alllllll but number 2 is my favorite!!! When the store closes its closed GET OUT!!! I don't know how anyone can feel like shopping at 9pm or later, I'd rather be home in my pjs.

 

[Jennasis]

I try very hard to be a good customer and not leave a mess. But recently I've noticed that a number of clothing items are folded in such a way that the size tag is folded to the INSIDE of the garment, and I can't find the size of the item that I need unless I unfold each and every one of the garments in the pile Old Navy and BJs are sometimes guilty of this, and lately, Walmart has been more and more of a problem for this as well. The other day in Walmart I saw a display of Juniors Hoodies that I thought my DD would like. The size was printed inside the jackets at the back of the neck (and they were zipped closed) and the size also appeared on the hang tag at the wrist...and the sleeves were folded to the back, the hoodie was folded in thirds lengthwise and then in half the other way. I could only see the size by moving the entire pile and either unfolding or unzipping each and every sweatshirt (and I didn't find the size I needed after all that! ). Then it took me forever to make them semi-folded and neat again.

But at least you tried! That's way more than many would bother doing. I've been known to refold items that other customers have left in a heap after I found what I wanted. In college I worked at a Bass store and they would lock us in after closing at 9pm and make us stay often until midnight or later to put the store back together especially during the onslaught at Christmastime or if the dreaded DISTRICT MANAGER was coming for a visit the next day. It was awful, so I'm always cognizant of the workers stuck fixing the store at day's end.

I'm sure they appreciate your efforts!

 

[Malibustyle23]

I wanna play too! I'm in a grocery store though....

If my light is off then that means I am closed to go on break or leave please don't enter my line as if you don't see it's off with you're overflowing cart.

Empty baskets can be returned where you got them from or by your feet at the beginning of the conveyor belt at checkout. How do you go your entire life and not know that?

Just because you don't want to take your cart outside with you doesn't mean that the end of my register is a cart corral.

Don't complain grocery prices are too high and then leave perishables you don't want on a regular shelf or regular items in a freezer. Those items do spoil/freeze and then our loss is passed on to you.

If you go through SELF checkout lines please do not complain I'm not bagging your groceries. You opted to go in that line!

If you don't want to choose a cart with trash in it when you start your shopping (receipts, empty bags, sanitizing wipes, etc) please don't leave them in yours when you return it.

 

[iheartdisney]

Seasonal TRU team member here!
* As a seasonal cashier, I have no control over inventory. It might make you feel better to yell at me that we are out of the hot ticket sale item 30 minutes before the sale ends but it does no good in the long run other than to further skew my perspective on mankind.

*If you can't read an advertisement correctly when it specifies which items are included in the sale, again- yelling at me does no good. Read the ad. SELECT games are on sale. There is even a picture!

*Don't get upset with me because I don't speak Spanish! When I was stationed in Italy I learned AT LEAST enough Italian to go to ask basic directions.

*When I say, "Hold on one moment while I get into that screen," That means stop talking. If you continue giving me your information after I have asked you to hold on, you will just have to repeat yourself. Sorry, I do not have cyborg memory skills.

 

[castmember19]

Do you work at JoAnn's?? I do, and I could have written your post!

Here's one to add:

7. Please do not feel free to open the door to our break room and say "I hate to bother you while you are on your break, BUT..." and then proceed to ask us to help you with a million and one things. Chances are, this is the first time we have sat down since we got to work, we are tired and hungry, and probably only get 15 minutes anyway. Honestly, we don't mind directing you to ONE item, but other than that, find someone out on the sales floor.

No! That has not happened! Opening the door and everything? I have no idea what I would do in that situation... I did one time witness a man just waltz into our back room. I kind of just blinked at him and realized he was looking for a restroom. But still... You can't just walk in there...

Holidays are rough and you get one or two people every so often that just bug you. Last weekend the mall closed at 9 and so we closed the doors so nobody else would come in. A lady said, "It's so rude that you close the doors while we're still inside." I couldn't figure out what she expected us to do. If the doors are open, people come in, we can't close until everyone is out, and it's not like we were rushing her. If anything, I took even more time with her because nobody else was there.

But the same day I also had a lady who asked me for an item from the back, I nicely informed her that it would be difficult to get to and possibly impossible as it was a bit of a mess and we had boxes stacked to the ceiling- but I found a way and she so appreciated it that she hugged me. It's people like that who make every difficult day all worth it.

 

[Kteacher]

Love these I have a few:

Please don't throw something at me when I tell you that the item you came in to buy on Christmas Eve is sold out ( yes-this actually happened)

Please don't yell at me when I have to leave because it's either the end of my shift or my assigned meal break.

PSA- Christmas Eve is on a Saturday this year. Many stores close early on Christmas Eve. Please know that if a store has posted hours of 8-6 on Christmas Eve it doesn't mean you can enter the store at five minutes before closing and plan on doing all of your Christmas gift buying.

 

[chiefmickeymouse]

Yikes! It sounds like most of you have had it tougher than me...but I do have one. If you are buying a bottle of wine, just show me your ID already. I am required to put the date into the computer. We don't have to talk about how young/old you look, that's just what I am required to do. Thanks!

Another one, the rewards program we ask you about - we have to ask you. We are scored on how well we do with this. It's not an attempt to hassle you (at least not my attempt). If you aren't interested, just say no thank you.

 

[bas71873]

My complaint when I worked retail was the ANIMALS who would paw through the neatly folded clothing displays and then leave the crumpled item in a big heap. Now, as a customer, I neatly refold any item I pick up.

Same here. People probably think I'm nuts, but I used to HATE having to fold an entire table of shirts at the end of the night when I worked at Structure, WAY back when

 

[MIGrandma]

I've been working retail for almost a year now, and with the Holidays upon us, I have a few requests!

1. If you ask for me to get something from the stock room, please stay in the same general area and wait for me to return. Please don't make me search the entire store for you. I have other customers needing my assistance as well.

2. We close at 9/10pm. Please don't think that when we lock the door and turn off the music, we become your private store. Most of us have worked 7+ hours by this point and we still have an hour or more of clean up to do. We have families as well.

3. Watch your children! This is not an indoor playground. Our items are not for climbing on or tossing back and forth.

4. If you break something, let us know. We will most likely not make you pay for it, however, I'd rather know up front rather than stumble upon it later, or have a child find it.

5. Please be patient. Half of our staff is seasonal at this point and they are trying their best.

6. Please and Thank You will go a loooooonnnnggg way!

Happy Holidays!

Totally agree with you!

I treat retail workers the same way I would like to be treated and I am just amazed at how some people are so nasty to the clerks.

I have never worked retail (but my DH has, and my DD does) but most of the things on your list would apply to my former job as a waitress as well.

 

[mrodgers]

If you are going to write a check and I have a line of other customers waiting to be rung up, please don't wait for me to ring the sale and bag your items BEFORE you even get your checkbook out. Kindly start to write your check while I am ringing the sale!

My wife routinely gets people who say after the payment has been processed, "Oh, and I have this 10% coupon...." It is always people who have 100 little items and the total is $15. She has to return everything and reprocess the order for a whopping 15 cent discount.[/QUOTE]

If my light is off then that means I am closed to go on break or leave please don't enter my line as if you don't see it's off with you're overflowing cart.

My wife is head cashier. She is suppose to be helping out the cashiers with overrides and register issues. Instead, with the lack of enough cashiers, she ends up at the service counter register helping out customer service and people line up at the register there to get checked out even though the light is not on. Every single one of them comments to her, "Your light isn't on." Well, duh! That's because she isn't open. The idiots just keep lining up.

 

[Becky2005]

Empty baskets can be returned where you got them from or by your feet at the beginning of the conveyor belt at checkout. How do you go your entire life and not know that?

That one is easy...I'm STILL confused by it. I always ask the clerk what I'm supposed to do with it & they always just take it. If they would tell me "oh, just put it under the conveyer belt at the front" I would do that, except now my DD works retail and there was a pile of them there in a line we got in after her shift and she grabbed them and put them at the END in the area where they bag the stuff...so I'm going to have to assume this depends on the store.

Also, 1/2 the time they don't even want you to bother to unload it. I've been the dazed & confused customer more than once with those baskets, so I usually try to avoid them. However, sometimes I end up buying more than the 1 or 2 items I ran in for but don't want to go all the way back up to get a cart...so I just have to deal.