Make sure to let your feelings be known to Guest Services (I most certainly do). Already this year I have seen TMs letting people into lines with lit cigarettes; there is no excuse for that. I have also seen TMs and security guards walk right past smokers without a word. I know they can't be everywhere every minute, but they should most certainly address problems when they are right in front of their nose. I don't mind telling the smokers to put 'em out myself, and some are very polite about it. Problem is, others are drunk and get downright nasty and abusive when asked...I had some cursing and saying nasty things about me for the whole rest of one line last year. I was waiting for them to say something to me directly as I would have had security on 'em in a minute, but they just kept saying everything between themselves...loud enough for me to hear. I shouldn't have to feel threatened by asking someone to stop doing something that is against the rules and is triggering my condition. I'll stop my rant now, but that is truly one of my biggest pet peeves at HHN.