Reservations Question

[DisneyFreaks]

Hi. I'm hoping someone here can shred some light on this. We are booked at PO/FQ for May. We made these reservations months and months ago at rack rate. When the AAA discounts came out we called and had them apply the 15% discount. We got our confirmation paper back a few weeks later with our balance due payable 21 days prior to check in. Got that part? Okay, today in the mail another confirmation paper came and they have added $14.00 to our total. This amount shows in the total cost of the trip and the balance due after our deposit was taken off. Does anyone know why they have added more money to our trip? Has there been a rate increase that I'm not aware of? And can they raise our cost after the reservation is made and the deposit has been sent? I have no voice at all today or I would have called immediately. Can anyone here help me out so I don't look like a fool calling CRO?

 

[BibbidyBobbidyBoo]

That sounds odd.
I'd call and find out but I wonder- could it be because of a tax change?
The reason I say that is because I had booked a room with the come-back rate with asking if I could change the dates when I got home if I hadn't "guessed" right on the days we could go around my husband's schedule.
When I called back recently to change it (taking off a night) the price seemed a little more than it should have been with just taking one night off. When I asked why it was a few dollars more- she said because of the tax change since I had first made the reservation? I assumed that was only changed because I made a CHANGE to the reservation after the tax change...so it does seem odd that they would add it later on when you hadn't made a change.
But I wonder if that MIGHT be the $14 added?

 

[Misti]

Hmmm--that is confusing to me, too!

There was a tax increase for 2003. If you booked in 2002 and made a modification since the increase, Disney needs to add the new tax. It went from 11% to 11.5%. That is the only thing I can think of at the moment. Keep us updated and good luck.

 

[mom_rules]

The same thing happened to me on a rental car-booked last year tax was 6% checked my confirmation recently and the price increased.
It was due to tax now being 6.5%.

 

[DisneyFreaks]

You guys are right on the money! My DH called CRO this morning. {I still have no voice} The extra $14.00 is indeed that extra tax that Florida now has. The CM told him they are in the process of adding it to all reservations made before January 2003. We have three rooms booked so ours was a bit more than most of you all will pay. Thanks for helping me out on this everyone.