Resale Contract there but no points?

[SamSam]

I purchased another resale and everything went smoothly. I received e-mail notification 2 weeks ago that everything went through. Yay! This morning I checked dvcmember.com to see if the contract was showing up and it was, however, there are no points showing up for any years. There should be 100 points for June 2013 and so on, but it's showing that it's a 100 poing contract with no available points.

Since the contract just got added do you think the points may just not be available for a few days? Or should I call ms to inquire about it?

 

[wdrl]

In the past, there was a two-step process in adding a new resale deed to existing accounts. First, the deed itself shows up on the system. Then, about one or two days later, the points associated with that deed appear on the system. I wouldn't be concerned unless its been several days and the points still haven't appeared.

 

[SamSam]

In the past, there was a two-step process in adding a new resale deed to existing accounts. First, the deed itself shows up on the system. Then, about one or two days later, the points associated with that deed appear on the system. I wouldn't be concerned unless its been several days and the points still haven't appeared.

Thanks, I won't worry then. The contract just showed up today, so I'll just wait a couple of days and check on the points.

 

[Caren90]

Give it 24- 48 hours before you call MS.

Stephen

 

[SamSam]

Thanks, I will.

 

[SamSam]

Just wanted to update and let you know that the points showed up this afternoon. Yay!

 

[Caren90]

Just wanted to update and let you know that the points showed up this afternoon. Yay!

Let the fun begin!!

Stephen

 

[SamSam]

Let the fun begin!!

Stephen

 

[Jousey]

Glad to hear