Resale Contract Not Grandfathered In at Riviera?

[JamieW]

In December 2018, I started the process of buying a BLT resale contract. Based on my emails, the owner accepted my offer on December 11, 2018. On January 28, 2019, I received notice that Disney waived ROFR. I've never noticed because I wasn't looking, but when I search for availability, Riviera is not an option. It is an option when I search using a contract purchased in 2013 (different use years/membership numbers).

Based on my Internet sleuthing, if contracts were submitted to Disney for ROFR by January 19, 2019, they would be grandfathered in and be able to be used at Riviera. I don't know the exact date my contract was submitted, but I'm assuming it was before January 19.
Was the January 19 date not true? Should I contact Member Services? Like I said, I wasn't interested in staying at Riviera before now, so I never noticed it didn't come up as an option on search results until now.

 

[Sandisw]

I would contact Membership Administration and let them know you have documents that show you submitted your resale contract to them for ROFR prior to the date of change, January 19th, 2019. It could simply be a matter of updating your account to allow the contract to show up for use at RIV.

 

[JamieW]

I would contact Membership Administration and let them know you have documents that show you submitted your resale contract to them for ROFR prior to the date of change, January 19th, 2019. It could simply be a matter of updating your account to allow the contract to show up for use at RIV.

Thank you! I will.

 

[ZYX2008]

I had a similar situation. We submitted a contract just before the contract but it took forever for our sale to close. When Riviera came onboard, I wasn't able to book with my points. I called member services and they fixed the issue within a couple of days. I just had to provide them with my dates and they verified those dates in the system. Good luck!

 

[RoseGold]

Read the contract. The new version specifically says that you know you can't use your points anywhere.

 

[MICKIMINI]

We bought a couple OKW's in 2018 just under the wire, however RIV doesn't show up though it should. We have a direct, so I wasn't bothered by it, but I will dig out the paperwork and call in to get that updated. It would give us 225 to use at RIV. Thanks for the reminder!