Resale companies question

kaytieedid

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Aug 13, 2009
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I have a question about the resale companies. I have seen several contracts over the past year or so listed with one of the big resale companies but when I call, it's always sold. I asked if they are able to alert me when what I'm looking for becomes available but they don't do it to keep it fair to everyone. I contacted another company about a contract and it was sold, but they took my info and contacted me when they had what I was looking for before it was sent out to their email recipients.

What is the reasoning behind some companies doing it and some not doing it? Is there an advantage/disadvantage on their part for one or the other? I worked with the company that doesn't alert people in the past and it was a great experience. I would love to work with them again. But unless I call the second the email listings comes out and hope I get through before someone else I don't have any luck.
 
We have sold many times over the years using the Timeshare Store. We have never had any problems. There are many listings for buyers and I would think you should be able to find what you want. Good Luck!
 
The Timeshare Store allows you to sign up for their emails. So when new listings are added, you are are in the loop. If you are being very specific with what you are looking for (points, resort, price) it is the way to go.
 
Two companies I've worked with before will call, push emails and post on the internet, the other posts on the internet only. I've had great experiences with all three of them.

To answer your first question on outbound calling, I think it's an expense play. Whatever company is not willing to place outbound calls has more than likely staffed to take incoming calls only and/or in the past, placing outbound calls has proven not to be profitable for them. For example, if the company placed outbound calls in the past and found that 1 out of 10 people on their list had already purchased or changed their minds, that wouldn't be a good use of their resources. Generally, companies are doing their best to balance two things...providing the best customer service possible, while remaining profitable.

As for contracts selling quickly, that's going to be the nature of the beast. Think of it like Christmas door busters. Every once in a while, a seller will list a loaded contract at a rock-bottom price wanting to move it. The majority listed are priced competitively, leaving room to negotiate. If someone is seriously looking, the rock-bottom contract will go fast to that person placing the incoming call!

When I was looking, I called the three every couple of days. What I found is two of the websites were relatively current, while the other wasn't. So I relied on the website for the two, and called the other broker frequently.

Best of luck on your search!!! :goodvibes
 

I have a question about the resale companies. I have seen several contracts over the past year or so listed with one of the big resale companies but when I call, it's always sold. I asked if they are able to alert me when what I'm looking for becomes available but they don't do it to keep it fair to everyone. I contacted another company about a contract and it was sold, but they took my info and contacted me when they had what I was looking for before it was sent out to their email recipients.

What is the reasoning behind some companies doing it and some not doing it? Is there an advantage/disadvantage on their part for one or the other? I worked with the company that doesn't alert people in the past and it was a great experience. I would love to work with them again. But unless I call the second the email listings comes out and hope I get through before someone else I don't have any luck.

I think it's just a different approach in doing business. It could be simply that one company is larger than the other and has too many contracts to notify individuals. Or a company doesn't have enough employees to handle the notifications. Or that the company lost too many sales waiting for a customer to decide if they wanted the available contract (and later opt not to buy) so the resale company decided to notify everyone at once.

Personally I prefer the email approach. It is true that sometimes a listing on an email we have received no longer is available but we can find that out just looking at the updated availability list on the TTSS' website. And that saves us making a needless phone call.
 















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