Refunds...how long?

[Juliet25]

Does anyone know how long it takes Disney to issue a credit card refund? I had to cancel my trip (for now) to pay for some car repairs and I really need that $400 to be off my card. It's been a week...I'm I just being impatient?

 

[Michelle]

It can take up to two billing cycles for the credit to appear, so I wouldn't expect to see it after only one week. DCL issues the credit pretty quickly but it just depends on how quickly your credit card company posts it to your account.

Good luck!

 

[Rhonda]

When I cancelled my trip, it took about 6 weeks before I got my refund.

 

[castawayfan]

I have cancelled a couple of cruises - the first one it was almost immediate that I received the refund, like the next day - I check my credit card on line. This last one, 2 weeks ago, it took 10 full days. I called DCL to complain and they said 7 to 10 days to get the refund. I used Dreams to book this one and DCL to book the other, I wonder if that made any difference?

 

[Juliet25]

...for your replies. I did use a travel agent to book this. Hopefully, that doesn't matter. 2 months is an incredibly long time. I'm hoping 7-10 days is more like it. Does anyone know if I can call Disney directly about this (I have a DCL confirmation #). My concern is that the request didn't go through. My date for no refund of the deposit is fast approaching.

 

[castawayfan]

I had the same concern, that somehow my cancellation did not happen. I called DCL directly, told them who I booked thru and they were able to look it up for me - there were slightly snotty about how long it would take. I also called my cc company after it had been 7 days and they offered to put it as a disputed transaction until the refund came - which would have essentially taken it off my account.

 

[dianthus]

I recently cancelled a booked cruise. I called DU, they called and cancelled immediately. 4 days later the deposit was credited to my card. ( I checked online) I was told 1 to 2 billing cycles, but they were very quick!

 

[Juliet25]

I checked my card on-line and saw that my refund was applied. It took 11 days...not too bad! Thanks again for your replies!