Last Thanksgiving I was visiting WDW for three weeks, I was staying at the Poly, just me and my 18yr. old dd. My dd went down to the snack shop to get her mug refilled and grab a snack, She decided to sit there and write out some post cards. Well long a behold a man walked up to her and started to give her a hard time! There was a New York City police officer in there as well on vacation, so he decided to get involved. Turns out security was already looking for this man, since he had cause alot of troble in their lounge upstairs. Here is how this man managed to get into the Poly. He came there on a bus from DownTown Disney, where he gotten into a very bad fight. He was so drunk. My dd said Mom, this man had blood all over him. Well the Poly ended up and called the Police and him arrested. MY dd thanked the police officer for his help. The night time hotel manager walked my dd back up to our room, and explained to me what had happened and gave us his apoligies. He then asked my dd if there where anything special that she wanted to do while in Disney. He gave us free passes to go to Pleasure Island. My dd told him she was said and just wanted to go home, because she had brought her girlfriend with us, but she got sick and had to go back home. DD said how nice it would be to be able to stay in The Contemporary with a view of the Magic Kingdom, So the next night we go to Pleasure Island, and when we got back to the Poly our room key would not work, no big deal, we head down to the front desk. Surprisde, out comes the manager and ask us if we could take a ride with him that he had a special surprise for us. Sure we said, he did explain that something had happened to our room and we would get new keys.
Off to the Contemporary we head, to the front desk, where they handed us new room keys. I could not believe it. The manager walked us to our room. The 11th. flooor tower with a view of the Castle. When they opend the door, all of our stuff was there, they moved everything, they had a cake, flower's, food, ballons, everything. We where then given a voucher to go back to the Poly to have dinner at Ohana's. I could not believe this.
Now back to the mug's,not thinking I we went down to get drinks at the Contemporary, I was using our Poly mugs, and the cast member told me that I could not use the mugs that I must buy new ones. I told her that we where moved over here by management, she then just handed us two of there mugs for free. I would say that if the mug is from the same resort i would us it.....